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partner conference by ConnectWise

June 22 – 24, 2020 | Orlando, FL


Frequently Asked Questions

Get all your questions answered here about IT Nation Explore, formerly Automation Nation.


keyboard_arrow_down When is IT Nation Explore, formerly Automation Nation?

IT Nation Explore is happening Thursday, June 13 through Saturday, June 15, 2019.

keyboard_arrow_down Who should attend?

IT Nation Explore is designed for the guys and gals on the front lines – the ones using ConnectWise platforms daily. From service techs to operations managers, IT Nation Explore keynote speakers and sessions offer tremendous value and appeal across all technology industry roles.

keyboard_arrow_down Should I attend IT Nation Connect or IT Nation Explore?

IT Nation Explore is where you come to get specific product training, hands-on lab experiences, and in-depth sessions geared toward excelling in your technology role. On the other hand, IT Nation Connect, our annual industry conference, has content geared more towards business growth, leadership, marketing, and sales roles.

keyboard_arrow_down What's different about IT Nation Explore 2019?

IT Nation Explore has undergone some exciting changes since 2018! We’ve expanded the education to include not just Automate sessions, but sessions on the other ConnectWise products you might already be using as well, like Manage, Control, Sell, and Unite. And if you’re not using them yet, this is your chance to see them in action! Plus, we’ve got more networking opportunities than ever before and some very new and exciting things up our sleeves. :)

keyboard_arrow_down What's the dress code?

IT Nation Explore is a casual conference. Think jeans, company polo, and comfortable shoes for all the walking between sessions.


keyboard_arrow_down How do I register?

Check back here for updates on IT Nation Explore 2020!

keyboard_arrow_down How much does it cost?

IT Nation Explore prices are tiered based on when you register for the event. The earlier you register, the more you save!

  • 2018 Early Bird: November 10 through December 31, 2018 - $749
  • Early Bird: January 1, 2019 through March 8, 2019 - $799
  • Advanced: March 9, 2019 through April 26, 2019 - $899
  • Standard: April 26, 2019 through June 12, 2019 - $999
  • Onsite registration is $1199

Your conference pass includes access to keynotes, breakout sessions, and all meals during the event, including our Thursday and Friday night networking events with dinner and drinks.

Bring more and save! Additional attendees from the same company who register together get 20% off the price to attend, after the first person registers (discount automatically applied during registration).

keyboard_arrow_down What’s included in the price?

Your conference pass includes access to keynotes, breakout sessions, and all meals during the event, including our Thursday and Friday night networking events with dinner and drinks.

keyboard_arrow_down I only want to attend the keynote sessions and the Solutions Pavilion. Is this an option?

Unfortunately, no. We offer two types of passes for IT Nation Explore: full conference or social guest (see next question).

keyboard_arrow_down Can I bring my spouse/guest/significant other?

Yes, please do! For $150, you can register your guest as a Social Guest, and they’ll have access to our Thursday an Friday evening events. The social pass does not have access to keynotes, breakout sessions, or breakfast and lunches.

keyboard_arrow_down What meals are included in my registration?

Dinner is included on Thursday, June 13 at our Welcome Reception. Breakfast, lunch, and dinner are included on Friday, June 14 and breakfast and lunch are included on Saturday, June 15.

keyboard_arrow_down Can I register and not pay for a hotel room?

Yes. Registration does not include the cost of your hotel room. Feel free to stay anywhere you’d like, but don’t forget that we’ve negotiated special room rates at our conference hotels and there’s nothing like being onsite among the action.

keyboard_arrow_down Cancellation Policy

Registrations cancelled before Friday, May 31, 2019 will be refunded except for a $50 processing fee. No refunds will be issued after the May 31 cutoff.

Travel & Hotels

keyboard_arrow_down When should I travel?

Arrive on Thursday, June 13 before 5:00pm for the main event. Participating in any pre-day sessions? Get here a little early on Wednesday, June 12. IT Nation Explore sessions end Saturday around 6:00PM, so plan on staying until then so you don’t miss anything!

keyboard_arrow_down Where are the hotel rooms and how do I get the special room rates?

We always provide discounted hotel rooms within our conference blocks. The details on how to book them are included in your post-registration confirmation and other communications. Keep an eye out in your inbox!

keyboard_arrow_down Will transportation be provided from the airport?

We are not providing airport transfers. Check out the logisitics page for more info.

Workshops, Labs & Sessions

keyboard_arrow_down What are the pre-conference workshops?

Pre-conference events begin at Thursday, June 13 in the morning. There are in-depth, hands-on trainings on specific topics or vendor-specific training. Workshops are not included in the conference price.

keyboard_arrow_down Where can I find the breakout sessions?

Breakout session details will be emailed to you and posted on our site once the schedule is finalized. We have 75+ breakout sessions that will cover in-depth product training on Automate, Manage, Unite, Sell, and Control, partner-driven sessions, and third-party content focused on ConnectWise solutions and ways to make you really excel at your job.

keyboard_arrow_down What’s the difference between a breakout session and a lab?

A breakout sessions is a theater-style learning experience with 45 minutes of content and 15 minutes of Q&A. A lab is a more hands-on learning experience; expect to bring your computer for a working session.

keyboard_arrow_down Are the sessions recorded?

Yes, most sessions are recorded and will be posted after the conference wraps up. Check your pocket guide or mobile app onsite to find out which sessions are recorded.

keyboard_arrow_down Can I register for breakouts and labs ahead of time?

All breakouts and labs are first come, first serve; so you cannot register ahead of time. Please note, adding a session to your schedule on the mobile app does not guarantee you a seat!

keyboard_arrow_down I have a good idea for a session, how can I share this?


keyboard_arrow_down What kind of networking can I expect?

We pride ourselves on our community and have networking events throughout IT Nation Explore. You’ll have no problem finding like-minded people to network with – whether you enjoy a lively social setting or a more intimate round-table discussion. Check back as all our networking opportunities will be posted on our site once finalized!

keyboard_arrow_down Will there be dinner at the parties?

Yes! Dinner is included at the Welcome Reception and IT Nation Explore Celebration.


keyboard_arrow_down How do I become a speaker?

We are always recruiting for speakers. We are looking for speakers who have unique, innovative, impactful experiences in the technology industry. Speaker submissions are reviewed and selected based on product and industry relevance, level of content, and best fit for attendees.

Apply Now >>
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