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IT Nation Connect

IT conference by ConnectWise

Nov. 11-13, 2020 – Orlando, FL


Automating Service Delivery

Time is our most important resource, and anything that can be automated should be! ConnectWise Automate and ConnectWise Manage are designed to be “force multipliers” for your techs, your company, and your bottom line. In this University Day session, we will review methods of creating efficiency in your service delivery through automation and increased visibility into your tickets and customers.

In this track we will cover:

  • Implementing recurring scheduled patching
  • How Alert Templates combined with autofix action scripts turn ordinary monitors into automated repair engines
  • Deliver more effective service thru scripting
  • Creating visibility in manage for monitors and ticketing in Automate


*Subject to Change
  • Time
  • Event
  • Location
  • 7:00am - 8:00am
  • Breakfast
  • Session Rooms
  • 8:00am - 12:00pm
  • Breakout Sessions
  • Session Rooms
  • 12:00pm - 1:00pm
  • Lunch
  • Session Rooms
  • 1:00pm - 2:00pm
  • Breakout Sessions
  • Session Rooms
  • 2:00pm - 4:00pm
  • Open Office Hours
  • Session Rooms
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