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ConnectWise Innovations & Product Releases
Faster-than-ever performance gets your support sessions created in one click, while a new start panel provides simplified options for inviting guests. Guests can join a session automatically after clicking the invitation link.
Our enhanced Mac features bring you favorites including Wake Lock and Fullscreen, along with new customization options for Mac agents. A personal toolbox allows remote execution of scripts and applications through the host UI, and a Mac-exclusive window option allows for quick session switching. In additon, we offer an intuitive drag and drop transfer to Mac and Linux guests from Windows, Mac and Linux Machines.
Our updated UI allows for more granular permission assignment, and new user set up is quicker and easier with the ability to clone roles and use multiple authentication sources.
Faster performance, more Mac options and easier user setup are just a few ways we’ve enhanced ConnectWise Control.
See suggested results from other session types if there are no match results found in your session search
Clone a session group and its filters to quickly create new session groups based on a template
Log-in quickly and securely by saving a trusted device using two-factor authentication
Group machines by last connected event time, last disconnected time, and more
See what stage of the connection process your guest is in with real-time session event information
Generate a new annotation color for guests to increase readability