Remote access is a method of remote support where a persistent agent is installed on a target device. The model distinguishes itself from remote support in that it does not require a third party to actively assist in enabling the connection. Remote access is an effective means to connect to unattended servers, regularly install updates on employee or customer computers, or establish an unattended connection to virtual machines. Learn how to stay more connected with ConnectWise® Control™, formerly ScreenConnect.
Install the client on unattended machines and have access even if no one is there. As long as the machine is on and Internet-connected, you’re in.
Share files and folders easily with your customers and within your team. Transfer everything with simple copy/paste or drag & drop functionality.
Role-based security allows ConnectWise Control administrators to group users into roles for security purposes. Each role can be defined with specific granular permissions to allow access to different functionality within the software.
Integrate with major 3rd-party vendors and take advantage of even more functionality.
Store necessary executables, script files, and shared documentation in a single, shared toolbox for every team member to access as needed.
With remote access from ConnectWise Control, you’ll have the power to maintain secure
connections that make seamless support a breeze.
ConnectWise Control is a fully functional remote support solution. Remotely view and control devices from anywhere there is an Internet connection.
Remote meetings deliver our standard 1:1 screen sharing, plus enhanced features that allow unlimited attendees for a feature-rich remote meeting tool.
ConnectWise Automate gives you the tools you need to automate any IT task, work on multiple machines at the same time, manage everything through a single console, easily manage IT policies across multiple endpoints, and much more.