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Pairing ConnectWise Manage with ConnectWise Control is a match made in service delivery heaven. With this integration, you can resolve issues faster, close more tickets, boost customer satisfaction exponentially, and much more.
Chat history, notes, timestamps, and even the configuration details of the customer’s machine, are automatically saved in the related ConnectWise Manage ticket.
No need to leave the ticket and open another application to remote into a customer’s machine. Start a remote session right from a ConnectWise Manage ticket in one click.
Record video of a session and attach it to the ConnectWise Manage ticket for auditing or training with the premium subscription of ConnectWise Control.
Make it fast and simple for customers to connect to a session with a simple URL.
Connect in seconds and get any task done quickly without sacrificing quality.