Ashley Coleman

Partner Support Trainer, ConnectWise

Ashley joined ConnectWise in 2013. She began as Partner Support Consultant before becoming an Internal Trainer. During her time as a Trainer, she has onboarded hundreds of new colleagues and is constantly developing new instructional content used for training internal Education, Consulting and Support colleagues.

Ashley has a Bachelor’s in Elementary Education from USF, an ITIL Foundations Certification in IT Service Management, and is a ConnectWise Certified Professional.

In her spare time, Ashley enjoys country music and line dancing with friends.

ConnectWise Manage Tip

Utilize tracks throughout the on-boarding process to reinforce content previously covered in online and in classroom training sessions.