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Nov. 8-10, 2017 | Orlando, FL


Frequently Asked Questions


keyboard_arrow_down When is IT Nation?

IT Nation is happening from Wednesday, November 8 through Friday, November 10, 2017. A few pre-conference events will go down on Tuesday, November 7th.

keyboard_arrow_down Who should attend?

Are you a ConnectWise partner? A technology solution provider looking to implement a ConnectWise solution? An IT professional looking to connect with vendors and like-minded peers? Come to IT Nation! This is your chance to attend the largest technology solution provider conference of its kind in the channel. There is something for every role: sales, service, HR, finance, owner/exec, marketing, and more. Plus endless opportunities to connect, collaborate, and learn.

keyboard_arrow_down I’m not a ConnectWise partner. Can I still attend?

Absolutely! There are a ton of sessions that focus on improving your business, industry trends, and thought leadership that could help any technology solutions business grow. Of course, if you want to join in on the ConnectWise sessions, anyone is welcome.

keyboard_arrow_down What's the dress code?

IT Nation is a casual conference. Think jeans, company polo, and comfortable shoes for all the walking between sessions.


keyboard_arrow_down How do I register?
keyboard_arrow_down How much does it cost?

That depends when you register! Sign up before July 28 for the early bird rate of $750. Register between July 29 and September 8 for the advanced price of $895. But don't wait too long! The full price of $995 starts on September 9. (Your hotel room is NOT included in the price of registration.)

Bringing more than one person from your company? Save 20% on each additional registration made under your account at the same time.

keyboard_arrow_down What’s included in the price?

Your conference pass includes access to keynotes, breakout sessions, and all meals during the event, including our Wednesday, Thursday, and Friday night networking events with dinner and drinks.

keyboard_arrow_down I only want to attend the keynote sessions and the Solutions Pavilion. Is this an option?

Yes! We offer a limited-access pass for just the keynote and Solutions Pavilion for $300. This pass doesn’t give you access to breakout sessions, labs, evening social events, or meals.

keyboard_arrow_down Can I bring my spouse/guest/significant other?

Yes! Register your guest as a Social Guest for access to our Wednesday, Thursday, and Friday evening networking events for $300. The social pass does not have access to keynotes, breakout sessions, or breakfast and lunches.

keyboard_arrow_down What meals are included in my registration?

Dinner is included on Wednesday, November 8 at our Welcome Reception. Breakfast, lunch, and dinner are included on Thursday, November 9 and Friday, November 10.

keyboard_arrow_down Can I register and not pay for a hotel room?

Yes. Registration does not include the cost of your hotel room. Feel free to stay anywhere you’d like, but don’t forget that we’ve negotiated special room rates at our conference hotels.

keyboard_arrow_down Cancellation Policy

Registrations cancelled before Tuesday, October 31, 2017 will be refunded except for a $50.00 processing fee. No refunds will be issued after the October 31 cutoff.


Travel & Hotels

keyboard_arrow_down When should I travel?

Arrive on Wednesday, November 8 before 5:00PM for the main event. Participating in any pre-day sessions? Get here on Tuesday, November 7 instead. IT Nation wraps up with an awesome party on Friday night so aim for a Saturday departure, with a little recovery time padded in. :)

keyboard_arrow_down Where are the hotel rooms and how do I get the special room rates?

We have special rates just for you at our conference hotels*. Once you register, we’ll send you the link to access our room block and special negotiated hotel rates.

  • Hyatt Regency Orlando - $229
  • Rosen Plaza - $189
  • DoubleTree by Hilton Hotel Orlando at SeaWorld - $199
  • Renaissance Orlando at SeaWorld - $209
  • Embassy Suites - $204

*Prices don’t include tax

keyboard_arrow_down Will transportation be provided from the hotels?

Yes! Shuttle service will be provided from the Doubletree, Renaissance and Embassy Suites to the Hyatt Regency Orlando. Shuttles will run during the peak arrival and departure hours each day of IT Nation. The Rosen Plaza is just across the street from the Hyatt - about a 5-minute walk! Just get yourself from the airport to your hotel and we’ll take care of the rest. Check out our partner hotel options here.

Workshops, Labs & Sessions

keyboard_arrow_down What are the pre-conference workshops?

Pre-conference events begin on Tuesday, November 8 at 9:00AM EST. There are in-depth, hands-on trainings on specific topics or vendor-specific training. Workshops are not included in the conference price. You can register for pre-conference workshops when you register for the conference, or add on workshops after by logging into the registration system with your unique username and password. To see the pre-conference workshops available, click here.

keyboard_arrow_down Where can I find the breakout sessions?

Breakout sessions are live! We have almost 200 breakout sessions that will cover in-depth training, partner-driven sessions, thought-leadership, and third-party content focused on ConnectWise solutions and general business best practices.

Explore our sessions! >>

keyboard_arrow_down What’s the difference between a breakout session and a lab?

A breakout sessions is a theater-style learning experience with 45 minutes of content and 15 minutes of Q&A. A lab is a more hands-on learning experience; expect to bring your computer for a working session.

keyboard_arrow_down Are the sessions recorded?

Yes, most sessions are recorded and will be posted after the conference wraps up.

keyboard_arrow_down Can I register for breakouts and labs ahead of time?

No, all breakouts and labs are first come, first serve. Adding a session to your schedule on the mobile app does not guarantee you a seat!



keyboard_arrow_down What kind of networking can I expect?

We pride ourselves on our community and have networking events throughout IT Nation. You’ll have no problem finding like-minded people to network with. Check back as all our networking opportunities will be posted on our site once finalized!

keyboard_arrow_down Is transportation to the Thursday night off-site party included?

Yes! We will arrange transportation for all attendees.

keyboard_arrow_down Will there be dinner at the parties?

Yes! Dinner is included at the Welcome Reception, IT Nation Celebration, and Off-the-Grid Party.

keyboard_arrow_down What happened to golf?

IT Nation has become such a large community that we outgrew our last venue, on a golf course, which made it tough to get our golfers across town for an early Saturday tee-time…especially after the Friday night Off-the-Grid Party. If you are interested in golfing on your own, please email us and we can make a recommendation.


keyboard_arrow_down How do I become a speaker?

We are always recruiting for speakers. We are looking for speakers who have unique, innovative, impactful experiences in the technology industry. Speaker submissions are reviewed and selected based on product and industry relevance, level of content, and best fit for attendees. Find out more here.

keyboard_arrow_down What is Hack-A-Thon and how can I get involved?

Hack-A-Thon is an opportunity to show off your ConnectWise expertise. You can solve real-world problems with ConnectWise solutions and participate in a little friendly competition with your fellow ConnectWise partners. Sign up for the Hack-A-Thon during registration.

keyboard_arrow_down What is the Sweet Suite Contest and how do I enter?

Starting in 2017 we are discontinuing the Sweet Suite Contest in lieu of our Inaugural Partner Awards. We always want our focus to be on how our amazing partners are doing innovative things to help their businesses and giving back to our IT Community. But, don't worry, you'll still have an opportunity to get an upgraded room at the Hyatt Regency if you are one of our winners. See if you or someone you know qualifies and nominate them (or yourself)! Get more details! >>

keyboard_arrow_down How do I sponsor IT Nation?
keyboard_arrow_down What is IT Nation Gives and how can I get involved?

IT Nation Gives and the ConnectWise Foundation work together to provide our partners, vendors, and colleagues a one-day volunteer event on Wednesday, November 8. Last year, IT Nation Gives gave back to local military veterans and their families, extreme home makeover style! Find out more.

keyboard_arrow_down Have a question that wasn’t answered?
Partner Support >>