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Nov. 7-9, 2018 – Orlando, FL


Frequently Asked Questions


keyboard_arrow_down When is IT Nation?

IT Nation is happening from Wednesday, November 7 through Friday, November 9, 2018. A few pre-conference events will go down on Tuesday, November 6th.

keyboard_arrow_down Who should attend?

Are you a ConnectWise partner looking for better ways to lead your Technology Teams? A technology solution provider looking for better ways to run and grow your business? An IT professional looking to connect with like-minded peers? Come to IT Nation! If you run your business or manage a key Technology Team in your organization, this is your chance to attend the largest technology solution provider conference of its kind in the channel. There is something for every leadership role: sales, service, HR, finance, owner/exec, marketing, and more. Plus, endless opportunities to connect, collaborate, and learn.

keyboard_arrow_down I’m not a ConnectWise partner. Can I still attend?

Absolutely! Everyone in the industry is welcome to connect to us at IT Nation. Business leaders and managers will find the information and tools they need to empower their Technology Teams with sessions focused on business building, industry trends, thought leadership, and so much more. We’re revolutionizing the way Technology Workers deliver their services and solutions, and it begins at IT Nation – the best place to see everything that’s new in the industry.

keyboard_arrow_down What's the dress code?

IT Nation is a casual conference. Think jeans, company polo, and comfortable shoes for all the walking between sessions.


keyboard_arrow_down How do I register?

Registration for IT Nation 2018 will open in summer 2018. Make sure you're on the list to stay up to day with all things IT Nation! Get on the list!

keyboard_arrow_down How much does it cost?

Pricing for IT Nation 2018 will be announced in mid-2018. Keep an eye out here and make sure you're on the IT Nation 2018 list to get updates!

keyboard_arrow_down What’s included in the price?

Your conference pass includes access to keynotes, breakout sessions, and all meals during the event, including our Wednesday, Thursday, and Friday night networking events with dinner and drinks.

keyboard_arrow_down I only want to attend the keynote sessions and the Solutions Pavilion. Is this an option?

Yes! We offer a limited-access pass for just the keynote and Solutions Pavilion. This pass doesn’t give you access to breakout sessions, labs, evening social events, or meals.

keyboard_arrow_down Can I bring my spouse/guest/significant other?

Yes! Register your guest as a Social Guest for access to our Wednesday, Thursday, and Friday evening networking events. The social pass does not have access to keynotes, breakout sessions, or breakfast and lunches.

keyboard_arrow_down What meals are included in my registration?

Dinner is included on Wednesday, November 7 at our Welcome Reception. Breakfast, lunch, and dinner are included on Thursday, November 8 and Friday, November 9.

keyboard_arrow_down Can I register and not pay for a hotel room?

Yes. Registration does not include the cost of your hotel room. Feel free to stay anywhere you’d like, but don’t forget that we’ve negotiated special room rates at our conference hotels.

keyboard_arrow_down Cancellation Policy

Registrations cancelled before Wednesday, October 31, 2018 will be refunded except for a $50.00 processing fee. No refunds will be issued after the October 31 cutoff.

Travel & Hotels

keyboard_arrow_down When should I travel?

Arrive on Wednesday, November 7 before 5:00PM for the main event. Participating in any pre-day sessions? Get here on Tuesday, November 6 instead. IT Nation wraps up with an awesome party on Friday night so aim for a Saturday departure, with a little recovery time padded in. :)

keyboard_arrow_down Where are the hotel rooms and how do I get the special room rates?

We will have special rates just for you at our conference hotels. Once you register, we’ll send you the link to access our room block and special negotiated hotel rates.

keyboard_arrow_down Will transportation be provided from the hotels?

Depending on where our partner conference hotels are located, we may offer transportation to and from the main conference hotel and our partner hotels. Check back here closer to the event for more details!

Workshops, Labs & Sessions

keyboard_arrow_down What are the pre-conference workshops?

Pre-conference events begin on Tuesday, November 6 at 9:00AM EST. Workshops are not included in the conference price. You can register for pre-conference workshops when you register for the conference, or add on workshops after by logging into the registration system with your email and confirmation number.

keyboard_arrow_down Where can I find the breakout sessions?

We will have almost 200 breakout sessions that will cover partner-driven sessions, thought leadership, and third-party content focused on business best practices and industry success stories. Check back closer to the event for more details!

keyboard_arrow_down What’s the difference between a breakout session and a lab?

A breakout sessions is a theater-style learning experience with 45 minutes of content and 15 minutes of Q&A. A lab is a more hands-on learning experience; expect to bring your computer for a working session.

keyboard_arrow_down Are the sessions recorded?

Yes, most sessions are recorded and will be posted after the conference wraps up.

keyboard_arrow_down Can I register for breakouts and labs ahead of time?

No, all breakouts and labs are first come, first serve. Adding a session to your schedule on the mobile app does not guarantee you a seat!


keyboard_arrow_down What kind of networking can I expect?

We pride ourselves on our community and have networking events throughout IT Nation. Our featured events are the Welcome Reception on Wednesday evening, the Pub Crawl and IT Nation Celebration on Thursday evening, and our finale Off the Grid party on Friday night. We also offer a variety of smaller networking opportunities throughout the conference and our networking sessions during the breakout rounds. You’ll have no problem finding like-minded people to network with!

keyboard_arrow_down Is transportation to the Thursday night off-site party included?

Yes! We will arrange transportation for all attendees.

keyboard_arrow_down Will there be dinner at the parties?

Yes! Dinner is included at the Welcome Reception, IT Nation Celebration, and Off-the-Grid Party.

keyboard_arrow_down What happened to golf?

IT Nation has become such a large community that we outgrew our last venue, on a golf course, which made it tough to get our golfers across town for an early Saturday tee-time…especially after the Friday night Off-the-Grid Party. If you are interested in golfing on your own, please email us and we can make a recommendation.


keyboard_arrow_down How do I become a speaker?

We are always recruiting for speakers. We are looking for speakers who have unique, innovative, impactful experiences in the technology industry. Speaker submissions are reviewed and selected based on product and industry relevance, level of content, and best fit for attendees. Find out more here.

keyboard_arrow_down What is Hack-A-Thon and how can I get involved?

Hack-A-Thon is an opportunity to show off your ConnectWise expertise. You can solve real-world problems with ConnectWise solutions and participate in a little friendly competition with your fellow ConnectWise partners. Sign up for the Hack-A-Thon during registration.

keyboard_arrow_down What is the Sweet Suite Contest and how do I enter?

Starting in 2017 we are discontinuing the Sweet Suite Contest in lieu of our Inaugural Partner Awards. We always want our focus to be on how our amazing partners are doing innovative things to help their businesses and giving back to our IT Community. But, don't worry, you'll still have an opportunity to get an upgraded room at the Hyatt Regency if you are one of our winners. Get more details! >>

keyboard_arrow_down How do I sponsor IT Nation?
keyboard_arrow_down What is IT Nation Gives and how can I get involved?

IT Nation Gives and the ConnectWise Foundation work together to provide our partners, vendors, and colleagues a one-day volunteer event on Wednesday, November 7. In 2017,ConnectWise partnered with Hands on Orlando and Primrose Community Center to help sponsor a computer lab and provide small maintenance projects throughout the facility for young adults with disabilities. With the help of our colleagues, partners and sponsors we were able to donate 15 computers, 15 laptops and 20 tablets! Find out more.

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