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IT Nation Connect

Oct. 30 - Nov. 1, 2019 – Orlando, FL


Attracting & Retaining Talent

Are your people your greatest asset? We want to make sure you can find, hire, and keep the best technical talent.

Sessions Filled with Tips & Tricks on Attracting Good Talent & Keeping Them Happy

Incentive Compensation to Attract and Retain Top Service Talent

Millennials say they want more than just pay, yet compensation for technical people and their managers continues to rise rapidly. Numbers speak louder than words in a technical labor market that has zero unemployment. The top-profit, top-growth solution providers use a greater proportion of incentive pay than do the lower-performing firms. Join us to learn how to structure best-in-class incentive compensation for service people from level 1 to senior executives, that will enable you to draw and keep top service performers.


10 Keys to Developing a Killer Recruiting Process

Talent acquisition is the top pain point and most common barrier to growth for MSPs. There is nothing more important than getting the right people on the bus, yet most MSPs are not strategic in their approach to recruiting and hiring. Join us to hear the outcomes of a year-long study of three MSPs with exceptionally successful recruiting practices.


Culture Eats Strategy for Breakfast

"Culture eats strategy for breakfast” is a quote often attributed to Peter Drucker. It means that your best strategies will be destroyed by a bad culture. Good or bad, your company has a culture. Did you arrive at it intentionally, or did it just happen? Leave this session with resources to make improvements with your team’s culture.


Organizational Architecture – Understanding your Human Capital

Join us as we discuss best practices around designing your organizational architecture in a manner that grows both your business and your employees. Leave with key concepts and tools for you to utilize immediately in your organization today.


Looking for more? We have over 100 sessions for all areas of your business!

HR Pros to Share Their Best Secrets Around Talent


Chris Peterson

Principle, Vector Firm

Chris Peterson has over 20 years of experience in sales leadership, with a focus on system integrators and managed service providers. Chris started Vector Firm in 2010 as a provider of outsourced sales leadership. Before starting Vector Firm, Chris spent seven years as a vice president of sales and marketing on a national and global scale.

Alina Shaffer

Chief Operation Officer, livingHR

Alina Shaffer has over 15 years of HR leadership experience working for Fortune 500 companies. Her experience spans many areas of HR management including: talent acquisition, talent management, diversity and inclusion, change management, strategic workforce planning, employer branding, employee engagement, organizational development and effectiveness and leadership development.

Keri Higgins-Bigelow

CEO, livingHR

Keri has built a robust career in the human capital space over the past 20 years. Her work has revolved around innovation in bridging gaps between employers and employees to create cultures where both the talent and the organization can thrive. Keri founded livingHR in 2009 to transform the world of work through a progressive culture- and people-first approach, and has since also launched a talent feedback technology platform.

So Many Great Sessions, So Little Time

Bring a team so you can divide and conquer, or attend a single session together. Save 20% on each additional attendee (discount automatically added during registration)!
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