Hands-On Lab

Service Automation Inside Manage: Hands-On Lab

Level 101

Roll up your sleeves, and get ready to work. We’ve created the demo environment; you just bring your laptop. We’ll explore:

  • Using tracks to automate sales process and more
  • Standard service templates for recurring tasks
  • Auto ticket templates for streamlined ticket handling
  • Agreement defaults to make billing easier
  • Workflow rules to handle admin tasks

Note: Limited to 50 participants

Round 9-10 Labs | Friday, Nov.10 | 12:45PM - 3:05PM

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