Malcolm Diack

Senior Strategist, Netstar

Malcolm has over 20 years experience in the IT industry working in the service provider as well as enterprise sectors, focused on security, architecture, and large-scale operations. He was one of the first adopters of ConnectWise outside of North America back in 2006 and since then has worked throughout the Community to further the knowledge and experience of ConnectWise partners, particularly in the UK. He has been instrumental in overhauling KPI tracking and reporting within Netstar – giving key people within the business more accurate and reliable information, positively impacting profitability and sustainable growth.

Malcolm loves snowboarding, long distance running, and always has time for a good pivot table. The stupidest thing he has ever done…definitely wing-walking on a bi-plane.