ConnectWise Command Servers

RMM for physical and virtual servers

Monitor, manage, and support application and file servers—whether on premises or in the cloud. With continuous change and risk, RMM is critical for any TSP. Through our NOC services, get powerful automation and advanced reporting to achieve visibility for your professional support.

Learn about the features of ConnectWise Command Servers

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Intelligent ticketing and alerting

Keep customer endpoints running as efficiently as possible without having to wait for time-consuming support tickets. ConnectWise Command Servers also prioritizes and collates tickets while reducing false positives with our proprietary alerting engine, Intellimon®.

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Accelerated service

Combine ConnectWise Command Servers with ConnectWise NOC services to provide always-on, level 1-3 customer support. You’ll be able to accelerate service delivery without adding complexity to your help desk workflows, while shifting your techs focus to higher margin work.

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Patch deployment

Unpatched operating systems, service packs and production software applications are highways for cybersecurity threats. ConnectWise’s NOC service team actively protects customer production server hosts to meet compliance requirements, maximize security, and minimize downtime.

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Analysis and troubleshooting

Actively trace server performance issues, including high CPU load, memory leaks, and response degradation. ConnectWise Command Servers can also detect group policy failures like mis-applied settings, as well as Windows server errors such as memory dumps, and errors spawned by third-party applications.

Cut through the noise and tackle the IT issues that really matter

See how ConnectWise Command takes service delivery pressure off your tech’s backs through intelligent alerting, powerful automation, and a 24/7 global NOC.

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