Monitor, manage, and support Windows, Mac, and mobile clients at the desktop level. With continuous change and risk, desktop management is critical for any TSP. Through our NOC services, get powerful automation and near real-time reporting to achieve complete visibility for proactive support.
Learn about the features of ConnectWise Command Desktops
Unpatched operating systems and software are highways for cybersecurity threats. The ConnectWise NOC service team actively helps protect customers by deploying patches for commonly attacked software, including: Acrobat, Flash, Chrome, Java, Office, and Explorer/Edge.
Automatically install and manage endpoint protection powered by Webroot. ConnectWise Command Desktops lets you configure when and how to scan endpoint devices, with the option to run ad-hoc scans on individual devices if and when necessary.
For your customer’s remote workforce, we’ve integrated with LogMeIn Pro. With LogMeIn, ConnectWise Command Desktops allows end customers seamless, anytime access to their work—from anywhere.
Showing your customers the performance, health, and security of their work environment is a must for TSP’s. ConnectWise Command Desktops is equipped with an intuitive reporting engine that provides insight and understanding of critical metrics, activity, and status to ensure your customers’ satisfaction.
See how ConnectWise Command takes service delivery pressure off your tech’s backs through intelligent alerting, powerful automation, and a 24/7 global NOC.