ConnectWise Command Desktops

RMM for customer endpoints

Monitor, manage, and support Windows, Mac, and mobile clients at the desktop level. With continuous change and risk, desktop management is critical for any TSP. Through our NOC services, get powerful automation and near real-time reporting to achieve complete visibility for proactive support.

Learn about the features of ConnectWise Command Desktops

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Patch deployment

Unpatched operating systems and software are highways for cybersecurity threats. The ConnectWise NOC service team actively helps protect customers by deploying patches for commonly attacked software, including: Acrobat, Flash, Chrome, Java, Office, and Explorer/Edge.

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Virus and malware removal

Automatically install and manage endpoint protection powered by Webroot. ConnectWise Command Desktops lets you configure when and how to scan endpoint devices, with the option to run ad-hoc scans on individual devices if and when necessary.

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Remote workforce connectivity

For your customer’s remote workforce, we’ve integrated with LogMeIn Pro. With LogMeIn, ConnectWise Command Desktops allows end customers seamless, anytime access to their work—from anywhere.

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Performance and maintenance

Showing your customers the performance, health, and security of their work environment is a must for TSP’s. ConnectWise Command Desktops is equipped with an intuitive reporting engine that provides insight and understanding of critical metrics, activity, and status to ensure your customers’ satisfaction.

Cut through the noise and tackle the IT issues that really matter

See how ConnectWise Command takes service delivery pressure off your tech’s backs through intelligent alerting, powerful automation, and a 24/7 global NOC.

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