Compare ConnectWise Control Licenses
Features
One
$19/mo.*
Standard
$35/mo.*
Premium
$45/mo.*
Access
$30/mo.*
License type
Concurrent
Concurrent
Concurrent
Agent-based
Max technician license per account
1
Unrestricted
Unrestricted
Unrestricted
# of simultaneous technicians per license
1
1
1
Unlimited
# of unattended agents per license
10
Unlimited
Unlimited
Varied
# of simultaneous sessions
1
3
10
Unlimited
Remote access
A remote access session is a remote connection to an unattended machine.
Remote support
Remote meeting
Collaborate with a remote team of participants (both hosts and guests) and communally view or control a person’s desktop.
Remote command line
Run commands on remote devices from a built-in command line section on the ConnectWise Control Host page. Execute commands on Windows, Linux, and Mac operating systems.
Wake-on-LAN
Host chat
Logon session switching (Switch to a particular logon session or switch to the console.)
Sound capture
Capture sound from from the guest device.
VoIP
Communicate via voice during support, meeting, and access sessions.
Video auditing
Record video of all sessions and store them on your ConnectWise Control instance.
Backstage host commands
Allows hosts to have complete Windows terminal and PowerShell access to a remote machine.
Multiple invitation methods
Multiple installation methods
MSI packages
Agent deployer
Easily manage and group sessions
Database maintenance options
Session triggers
Windows updates
Identify Windows updates that are downloaded and installed on an endpoint.
Processes
Identify processes that are running on a remote machine and kill them.
Event log
Software
See a list of installed software and silently uninstall applications.
Services
Preconfigured reports
Features
One
$19/mo.*
Standard
$35/mo.*
Premium
$45/mo.*
Access
$30/mo.*
UAC control
Multiple monitor support
Remote printing
Print to your local printer from within a remote ConnectWise Control session.
Store/pass credentials
Suspend guest input
Blank guest monitor
Host pass
Central toolbox
Local toolbox
Store tools on a host's local computer for use during ConnectWise Control sessions.
File transfer
Drag & drop file transfer
Right-click, copy, paste file transfer
Annotation
Use annotation tools to mark up a shared screen.
Features
One
$19/mo.*
Standard
$35/mo.*
Premium
$45/mo.*
Access
$30/mo.*
Customize text
Re-brand images & icons
Change default logos and icons on the Host page, Guest page, and client.
Language localization
Add service disclaimers
Display notices and disclaimers to your guest before a ConnectWise Control session.
Features
One
$19/mo.*
Standard
$35/mo.*
Premium
$45/mo.*
Access
$30/mo.*
Role-based security
Option to request customer consent
Option to bypass consent if user logged off
AES-256 bit encryption
ConnectWise Control session traffic is automatically encrypted with AES-256 block encryption.
Audit reports
Secure session codes
LDAP integration
SAML integration
Two-factor authentication
Configure two-factor authentication for hosts to log into the Host page or the Administration page.
OAuth integration
Secured with SSL certificate
Instances are automatically secured with an SSL certificate and enabled with an HTTP-to-HTTPS redirect.
Lock on disconnect
Brute force prevention
Revoke access
Features
One
$19/mo.*
Standard
$35/mo.*
Premium
$45/mo.*
Access
$30/mo.*
Android technicianclient
iOS technician client
Support Android mobile guest clients
Support Android devices remotely.
Support iOS mobile guest clients
Features
One
$19/mo.*
Standard
$35/mo.*
Premium
$45/mo.*
Access
$30/mo.*
Surveys
Extensions
Add additional functionality to your ConnectWise Control instance with extensions and integrations.
Premium extensions
ConnectWise View™
ConnectWise View engages technicians (coordinators) and their end-users (cameraperson) in real time through a browser-enabled, live stream session.
Features
One
$19/mo.*
Standard
$35/mo.*
Premium
$45/mo.*
Access
$30/mo.*
Knowledge base
Access knowledge base articles and documentation.
Videos & tutorials
View videos and recorded ConnectWise Control tutorials.
Community forum
Email support
Phone support
*paid annually