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Instant response. Happier customers.

Give your customers another way to connect with you and your team via chat

Give customers the immediate response they want

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Peace of mind

Reassure your customers that, no matter the issue, you’re only a click away.

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Support multiple clients

Help more customers with fewer resources. Amp up your utilization rates by having your techs use chat to communicate with multiple customers at once.

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Keep track of chats

By having your chats recorded on an existing ticket, you can have accountability, visibility, and more accuracy.

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Extend the reach of chat

Use chat for more than just your service desk. Set up queues for sales, billing, and more.

Build strong client relationships through quick response & clear communication

See more ways ConnectWise helps you streamline support in this ConnectWise Manage demo.

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Explore other ConnectWise Manage features

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Time tracking & billing

Don’t let billable time slip through the cracks. Get paid for the exceptional service you’re providing.

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Account management

Discover a sophisticated, 360° view of your clients and start building the strong relationships your business relies on.

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Help desk

Manage the constant ow of client issues with stress-free efficiency.

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