ConnectWise Blog

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11/28/2023
3 min read
Why MSPs should live and breathe service department gross profit
Few KPIs are more important than service department gross profit (SDGP). Discover why this metric is essential for MSP success and the positive impact it can have on your business.
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Profitability
11/22/2023
4 min read
SIEM vs log management: What’s the difference?
SIEM and log management systems are two of the leading cybersecurity solutions, but which one suits your clients’ needs best?
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Cybersecurity
11/21/2023
11 min read
The 6 key OML traits that impact profitability
Get actionable insights from best-in-class MSPs and discover how they improve profitability and scalability by prioritizing these six operational maturity traits.
Operational Maturity
11/16/2023
5 min read
How to upskill your sales team in 2024
Unlock expert tips and tricks from the ConnectWise Partner Program™ to help level up your sales team performance in 2024. Ensure your sales team is prepped for success with these actionable insights.
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Sales & Marketing
11/15/2023
4 min read
SIEM logging: A comprehensive guide for MSPs
Uncover the essentials of security information and event management (SIEM) logging as a cornerstone for robust cybersecurity, offering insights into best practices and hurdles you may encounter in threat detection.
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Cybersecurity
11/14/2023
4 min read
Year-end focus of best-in-class MSPs: A blueprint for success
Best-in-class MSPs know that planning and preparation are the keys to growth. Discover the five steps leading managed service providers take to position themselves for success in the upcoming year.
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Profitability
11/13/2023
IT Nation Connect 2023 recap : Revolutionary technology for modern TSPs
IT Nation 2023 was another one for the books! Dive into some of the most exciting announcements and accomplishments from three exciting days of inspiring keynotes, informative breakout sessions, networking, and fun.
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IT Nation
11/13/2023
5 min read
Cybersecurity laws and legislation (2023)
Compliance with cybersecurity regulations is key to you and your client’s success. Learn the current laws to look out for, as well as any new changes you need to keep in mind.
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Cybersecurity