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November 19, 2019

ConnectWise Partners Saving the World: Nick Orme, ITEC

By Craig Fulton

Here at ConnectWise, we love to hear about our partners going above and beyond to make the world a better place. That’s why in our latest installment to our Partners Saving the World series, we’d like to highlight Nick Orme of ITEC for bringing techn...

November 14, 2019

Techniques for Selling Security to Existing Customers

By John Ford

Security has become an important differentiator for managed service providers (MSPs). Those who do it well can truly set themselves apart from the competition. To do this, you can’t treat it like an add-on to your current managed service contracts—it...

November 13, 2019

Transitioning From Owner-Led Sales to a Sales Team

By Brad Schow

All owners begin in the muscle and feel stage when it comes to sales. But as your business grows and you try to jump to the next curve in the operational journey, an important challenge to overcome is how to delegate the sales responsibilities to a q...

November 08, 2019

ConnectWise Product Enhancements for VAR Success

By Craig Fulton

For many of you, ConnectWise has been known as a software company for managed service providers (MSPs). It’s true we got our start providing software solutions for MSPs because we were one. While we’re still dedicated to helping MSPs grow a sustainab...

November 07, 2019

Cybersecurity Frameworks Around the World

By John Ford

An information security framework, when implemented properly, allows any security leader to manage their organization’s cyber risk more intelligently. A cybersecurity framework is a set of documented policies, procedures, and processes by which an...

November 05, 2019

IT Nation Connect 2019 Recap

By Jason Magee

With another successful IT Nation Connect in the books, I am delighted at the community-driven spirit of The IT Nation. These exciting three days were filled with inspiring keynotes, informative breakout sessions, networking, and plenty of opportunit...

October 30, 2019

New ConnectWise Manage Ticket Note Features

By April Taylor

We all struggle to communicate from time to time—it’s part of being human. Finding the right words to show empathy, convey instructions, or express ideas can be difficult. But in business, the stakes are especially high. When you’re interacting with ...

October 24, 2019

What to Expect at IT Nation Connect 2019

By Corie Leaman

IT Nation Connect 2019 is less than a week away! We’re all gearing up for an exclusive experience chock full of engaging keynotes, exciting networking events, and exclusive business insight—and we can’t wait for you to join us in Orlando! To help yo...

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