Extension Spotlight: Freshdesk

We’re excited to share our selection for this month’s extension spotlight! This is no easy task, since ConnectWise Control’s extension library contains more than 90 third-party extension options, with more being added every day. But we managed to do ...

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5 Remote Support Must-Haves

Thinking about adding a new remote support solution to your business’s wish list this season?  Before you decide on your final choice, take a moment to make sure it offers these 5 game-changing capabilities. 1. Is it all-inclusive? A remote support...

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Supporting a Growing Remote Workforce

Throw in new telecommuting policies that allow employees to work from home, and you need to find a way to properly support them. Growing Trends Nearly half of the workforce will work remotely this year, at least in some capacity. This means you’ll n...

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A Smarter IT Solution

Educators already have a tough job, responsible for nurturing the next generation of luminaries and world-changers. Keeping the wheels turning relies on policies and practices that support collaboration and communication. Thankfully, the education i...

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Remote Support that Feels Like You

If you’re like most companies, you aren’t in this alone. You rely on software and solutions that help you work smarter and deliver the service and support your customers count on. Getting to Know You Your long-term success is all about developing la...

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