Since its release in February 2016, ConnectWise® CloudConsole™ has enabled hundreds of technology solution providers (TSPs) to successfully manage, monitor, and bill Microsoft® Office 365™ licenses within one central console.
Now, we’ve extended those capabilities and added new enhancements so you can offer support for Microsoft’s cloud computing platform and infrastructure: Azure™.
Designed to increase productivity and decrease limitations, Azure offers a multitude of possibilities for users through its flexible platform, anytime/anywhere access to data, and a pay-as-you-go billing structure.
Here’s a look at how ConnectWise CloudConsole simplifies this process for tech solution providers.
Working with all the data you need in a single, centralized place makes cloud support easier for everyone on your team. You can decrease your SLAs, boost ROI, and confidently manage your clients’ licenses, even when they come on board mid-month (but more on that later).
You’re even prepared to manage Azure’s auto-scaling feature with customizable notifications within ConnectWise CloudConsole. Set them in place to let you know when there’s a change in usage, and you’ll never be caught by surprise (or end up having to eat the cost).
It’s a simple equation: increased uptime = increased customer satisfaction. ConnectWise CloudConsole gives you unparalleled visibility into Azure’s expansive cloud environment, so when trouble (like outages and disruptions) is detected, you’ll already be on top of it.
What’s more–you’re guaranteeing a positive customer experience for your end users, and establishing yourself as their trusted adviser.
Billing and invoicing can seem like the most daunting part of offering cloud services. That’s understandable if you don’t have the tools in place to capture time, and generate accurate and readable invoices.
With ConnectWise CloudConsole, you can accomplish all of that and more. You can also capture prorated billing and include enterprise mobility management in your customers’ bills. You’ll know without a doubt that you aren’t leaving any money on the table.
Just like the cloud, we’re constantly evolving our family of solutions to help you work more efficiently in all areas of your business. Explore the ways you can incorporate a successful cloud services practice in your business model!
Discover the steps to cloud service provider success.