Take a look at our top blog posts to see which tech topics are in bloom this spring. Whether you want a more efficient help desk or to become a world-class MSP, we’ve got something for you.

#1: 3 Emerging Help Desk Trends3 Help Desk Trends for Millenials

Learn key trends to consider when formulating training programs and phone scripts, so you can speak to clients in the way they prefer, and build a brand loyalty that will pay off for years to come.

 

011215_5-qualities-msp#2: 5 Qualities of a World-Class MSP

In this short video series, the founder and CEO of MSP training company TruMethods, Gary Pica, offers 20+ years of lessons learned the hard way. He’s been there, done that, and wants to share his insider insights.

 

How to Hire the Best Salesperson | ConnectWise Blog#3: 7 Must-Haves Before Hiring a Salesperson

Alex Rogers, expert and veteran in technology service sales shares 7 must-haves to consider before you start the hiring process. By putting these 7 key items in place, you’ll be able to hire right the first time.

 

Top Reasons You Need a CRM | ConnectWise Blog#4: Top 5 Reasons You Need a CRM

The Senior VP of Worldwide Sales for ConnectWise, Adam Slutskin, shares his firsthand experience with how a CRM tool can enrich the customer experience and drive sales growth.

 

Effective Dispatch Management#5: New Study Finds Techs Dislike Dispatching

Is your team running in random directions? Duplicating work? Spending more time figuring out what to work on next rather than actually racking up billable hours? If so, you might need to find a dispatcher.

 

See What Posts Were Hot Last Summer

Get your eyes on our top 5 blog posts of last summer.

Go

See What Posts Were Hot Last Summer

Get your eyes on our top 5 blog posts of last summer.

Go
Mark Sokol

Mark Sokol

Mark is the VP of Product Marketing and Branding at ConnectWise. He has over 20 years of experience with software and technology companies, helping them grow business and improve bottom-line performance. He has successfully developed...

View Full Profile | Mark Sokol's LinkedIn

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