You asked for a ConnectWise Manage UI facelift, and it’s time for the unveiling.
Introducing ConnectWise Manage 2017.1, featuring a redesigned user interface created for quicker and more intuitive navigation. Menus have been updated with new buttons and colors for at-a-glance efficiency. But don’t take our latest release simply at face value. Go beyond the sleek look of our new UI to explore a collection of new features built to boost operational efficiency.
Remote Access from Tickets
Save time by using one location to review contents of a service ticket and start a remote session through ConnectWise Control (formerly ScreenConnect).
Social Media Posts
Increase productivity by scheduling social media posts to your company page in CampaignDirector. Plus, now you can preview emails on mobile devices and easily make format changes before sending.
ChatAssist Condensed View
Did you ever wish the ChatAssist window was smaller on your screen so you could continue working on other projects while communicating with customers? Well, now that’s possible.
One-Click “Join Now” for Remote Sessions
No need to leave the ticket to copy and paste a remote session link from ConnectWise Control into a separate customer message before starting a remote session. Just click the Join Now button inside the ticket.
Applied Time on Agreements
Take the guesswork out of finding out why a time entry didn’t apply correctly to an agreement. Now a column in the agreement time tab reveals an explanation of any discrepancy.
Let our experts take you on a complete tour of all the latest release enhancements during the ConnectWise 2017.1 webinar.