3 Reasons ConnectWise Can Help You Grow with the Cloud

| By: Craig Fulton

Growing your business with the Cloud doesn’t have to be just a dream. With ConnectWise CloudConsole™, you have the ultimate monitoring and management tool right at your fingertips. Here’s why we can help you support your clients’ businesses from on-premise to Microsoft® Office 365™ & Azure™, and beyond:

1. Streamlining in the Cloud

Flexibility is the key to success for technology service providers. The multi-faceted cloud management and monitoring that makes up ConnectWise CloudConsole gives you all the flexibility and efficiency you need to give your clients the excellent customer service you’re known for.

Billing is just one of the areas where ConnectWise CloudConsole can increase efficiency and profitability. Normally, cloud services invoicing is a time-consuming manual process. ConnectWise CloudConsole automates that process and allows TSPs to send a single invoice to customers, significantly reducing administration time and increasing billing accuracy!

In addition to streamlining your billing services, ConnectWise CloudConsole also gives you the ability to monitor your clients’ accounts proactively for potential issues that can disrupt service, such as possible outages or capacity warnings, which allows you to build your company’s status as a trusted advisor.

ConnectWise CloudConsole is also equipped to allow your business to manage all users, groups, mailboxes, virtual services, SQL databases, websites, storage, as well as to add and delete accounts from one place, freeing your staff to focus on direct customer service.

2. Making Room to Grow

Cloud management can be complicated if you don’t have a fully realized management system. Integrating new client accounts can make the process even more convoluted. But with ConnectWise CloudConsole, it’s easy for TSPs to expand their business footprint and take on new sets of clients from anywhere. The multitenancy of the software allows you to manage your cloud services for all clients without the need to constantly log in and out of accounts, saving your technicians time.

Stana Steen, President and CEO of High Standards Technology, a managed services firm in Texas that also provides cloud computing services, has been a ConnectWise CloudConsole partner since the solution was first introduced in 2016. “We have seen a steady increase in the number of our clients who are making the move to Office 365 and Azure, so putting in place a tool that would help us manage their accounts efficiently was key to our success,” she said. “Because of ConnectWise CloudConsole, my team is able to effectively to quickly bring on and manage new cloud clients while still being able to provide a high level of customer service for which we are known.”

3. Implementing a Standalone Solution

Cloud service provision is growing astronomically. According to Gartner, the public cloud services market is projected to total almost $250 billion by the end of 2017, up 18% from 2016, and it’s predicted that cloud services will influence more than 50% of IT outsourcing by 2020. As time passes, TSPs are going to need efficient management solutions.

We know you need a solution that fits your business. That’s why ConnectWise CloudConsole has been made available as a standalone solution for your cloud-related needs. The new standalone option is immediately available to all US-based ConnectWise Automate® partners, and it will be extended to all other prospective users in the United States by the end of June.

When we initially launched ConnectWise CloudConsole last year, it was available only to our ConnectWise Manage® partners. However, as the number of TSPs adding cloud services to their offerings has expanded, and as the requests for access to ConnectWise CloudConsole outside of ConnectWise Manage has grown, we knew it was time to give any TSP that manages cloud services – MSPs, VARs, CSPs, and others – the ability to take advantage of the huge shift in business spending to cloud computing solutions.