Brian Marshall is the vCIO of Velocity Network. We sat down with him recently to discuss how his team uses ConnectWise Manage and Automate to transform their internal operations.

Marshall knew that just hiring more technicians when things became too busy wasn’t the solution for Velocity Network. He wanted to stop wasting time searching for information stored in different places, break down the Silos of Chaos®, and be able to take on more clients without adding more staff.

Case Study - More Clients & Profit. Same Staff. Improve Operations

Case Study

More Clients & Profit. Same Staff.

Improve Operations

In this short video, discover what Marshall has to say about how their internal process worked before and after Manage and Automate streamlined processes, helping their team work more efficiently while improving the work/life balance for the team.

 

Managing client requests, internal operations, and staff training can be overwhelming if information is stored in different places. It’s an easy situation to find yourself in if you haven’t invested in the right tools to help you as you grow.

At ConnectWise, we want to help you maximize efficiency and make internal processes easier. With our industry-leading suite of solutions, you can be sure that your team won’t be stuck working unnecessary overtime building bridges between islands of information.

An Updated Tool Makes a Difference

ICS made an additional $93,000 in only five months by investing in the right solutions.

Read the Case Study

An Updated Tool Makes a Difference

ICS made an additional $93,000 in only five months by investing in the right solutions.

Read the Case Study
Craig Fulton

Craig Fulton

Craig’s IT career began in 1995, with a letter from the U.S. Marines declaring that his specialty would be ‘Small Computer Systems.’ He achieved certifications in Lotus, Novell, Microsoft, and Cisco. After the Marines, he...

View Full Profile | Craig Fulton's LinkedIn

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>