Brian Marshall is the vCIO of Velocity Network. We sat down with him recently to discuss how his team uses ConnectWise Manage and Automate to transform their internal operations.
Marshall knew that just hiring more technicians when things became too busy wasn’t the solution for Velocity Network. He wanted to stop wasting time searching for information stored in different places, break down the Silos of Chaos®, and be able to take on more clients without adding more staff.
Case Study - More Clients & Profit. Same Staff. Improve Operations
More Clients & Profit. Same Staff.Improve Operations
In this short video, discover what Marshall has to say about how their internal process worked before and after Manage and Automate streamlined processes, helping their team work more efficiently while improving the work/life balance for the team.
Managing client requests, internal operations, and staff training can be overwhelming if information is stored in different places. It’s an easy situation to find yourself in if you haven’t invested in the right tools to help you as you grow.
At ConnectWise, we want to help you maximize efficiency and make internal processes easier. With our industry-leading suite of solutions, you can be sure that your team won’t be stuck working unnecessary overtime building bridges between islands of information.