The world’s best technology service providers are moving on.
Professional service automation (PSA) has had a good, long run. But a growing need for more than just cutting-edge software has the technology service industry upgrading to solutions offered by business management platforms (BMPs). And ConnectWise is positioned to meet the demand.
By bringing together ConnectWise integration and automation, the RMM capabilities of LabTech and the quote and proposal advantages of Quosal under one roof, technology providers now have a one-stop solution for managing the entire customer lifecycle.
1. One & Done
There’s no need to purchase multiple software packages to run a successful technology service business. With the ConnectWise business management platform, one software provides every feature necessary to manage all areas of your operations—ConnectWise fully integrates CRM, marketing, help desk ticketing and time tracking, project management, IT service management, SLAs, dispatch scheduling, procurement, time, and expenses.
We work around your unique business model with the flexibility of 150+ integrations. And that’s the way a BMP should work.
2. Functionality for Now & Later
ConnectWise BMP software grows with you. Start at the functionality level that makes sense for your company, adding more robust features and capabilities as you’re ready.
With the ConnectWise commitment to delivering a new release every 6 weeks, your investment stays fine-tuned with the latest upgrades and features.
Interactive Demo - How a BMP Helps You Succeed Watch Our Demo
How a BMP Helps You SucceedWatch Our Demo
3. Global Mobile
Your business doesn’t stop just because you’re not in the office, and neither should your applications. BMPs take tasks that tend to stack up while you’re out—things like emails, time sheets, and customer requests—and serve them up in easy-to-use tickets that can be viewed in a mobile app.
4. No More Guesswork
Business decisions and measurements should be based on reliable data that’s visible on demand. But even if you’re regularly tracking data, it can be useless if scattered across multiple systems. A business management platform offers real-time access to integrated reports and dashboards that become actionable tools for success. Everyone likes to see data their own way so the ability to create and customize your own reports and dashboard should not be overlooked.
The success of a business is measured in profit and growth. Yet many companies don’t realize until too late that they’re barely breaking even, or worse. A business management platform will help you see exactly what you’re spending in both time and resources, allowing you to evaluate areas such as pricing and customer profitability.
6. Bill Your Time, All the Time
It’s surprising how much profit slips through the cracks due to inadequate time tracking. Even capturing 1 extra billable hour a week per tech can really compound over a couple years. A good business management platform makes time tracking—even from the field—and invoicing a breeze.
When evaluating tools for building your business, don’t stop with just software. Enjoy the benefits of a fully integrated platform that offers a network of ideas, experts, and solutions to grow your success.