Demolish the roadblocks standing between you and managed service success. Whether you’re thinking about offering managed services—or struggling to get your strategy right—we can help.

 Get Serious About Managed Services

When done effectively, the highest margin recurring revenues in the IT space are typically found in managed service practices. Blowing the socks off of break/fix margins, going into managed services is a no brainer if you’re set on building reliable, recurring revenue.

As clients become more brand agnostic and process-oriented, they simply want to know that the technology they use will get them the business results they desire. And that’s something they can’t do on their own without wasting a ton of time.

Business owners want to simplify and focus on their businesses. IT is not their core mission; it’s only a tool.  So what should relying on you as their one and only vendor mean for your clients? It means they don’t need to worry about IT anymore. Explain the amount of time and energy you’ll invest to understand every piece of their business and how you will help them choose the best technology to support their business objectives. If issues come up, they only need to make one phone call.

We understand that the path to success can be painful, and that’s why we’re connecting you to 4 tools for success:

1.       Vision + Knowledge = Confidence

You can do this. But to do it with confidence, you need to have a clear vision of your value proposition and the knowledge to back it up. And so does your team. They can’t sell what they don’t understand.

2.       Automation

We can help you automate manual tasks so you can focus on driving new business, rather than untangling dispersed customer projects and communications.

3.       Staff Training

Not everyone in your company is going to be on board with the change. Once you’ve set your new direction, stick to your course. Inform employees, give them access to training to help them transition to the new model, and expect and allow some to depart.

4.       Community 

If you’re not already, you really need to start collaborating with peers in your space. We enable you to do this through User Groups and IT Nation, but you don’t have to limit your peer-to-peer interaction to this handful of events throughout the year. Schedule one best-practice-sharing lunch per month with a peer.

For a more in-depth view of how to polish your sales pitch, download the “Selling Managed Services: 6 Tips to Reinvent Your Sales Pitch” eBook that inspired this blog.

Mark Sokol

Mark Sokol

Mark is the VP of Product Marketing and Branding at ConnectWise. He has over 20 years of experience with software and technology companies, helping them grow business and improve bottom-line performance. He has successfully developed...

View Full Profile | Mark Sokol's LinkedIn

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