APT10 and Shadow Brokers: 5 Things You Need to Know

Automate Product Features

After learning of the latest operation by APT10 (Advanced Persistent Threat group 10), dubbed “Cloud Hopper”, Technology Solution Providers around the world got quite the scare this past weekend thanks to The Shadow Brokers’ “Lost in Translation” leak. Multiple media sources, like CNN, PC World, and Ars Technica, reported the leak contained numerous zero-day exploits,…

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Grow Your Customer Service Presence with Chat

Improve Your Help Desk with Chat

Providing a stellar experience and running as efficiently as possible can sometimes prove to be a challenge in today’s support world. Fortunately, if you’ve got the right equipment, it’s no sweat. Chat tools enhance your help desk efficiency so you can give your customers the one-on-one attention they crave (and bolster your reputation for high-quality…

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