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Explore Business Management
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
WisePay
Payments automation to increase cash flow and streamline processes
Business Management Packages
Curated packages designed to streamline, standardize, and automate your business processes
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
WisePay
WisePay
Payment automation to increase cashflow and streamline processes
Business Management Packages
Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes
Explore Business Management

See new and upcoming product enhancements in our monthly innovation webinar series!
Register now>>

Explore Cybersecurity
MDR
Monitor and stop malicious activity on endpoints
SIEM
Centralize threat visibility and analysis
SaaS Security
Deliver, manage, and monetize cloud security more easily
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
Co-Managed SIEM
Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
Security Dashboard
AI-Driven MSP cybersecurity solutions
Explore Data Protection
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
x360Recover
Hyper-flexible disaster recovery and business continuity
Cloud Backup
Intelligent data protection for Microsoft 365
x360Cloud
SaaS application data protection
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
Backup360
Comprehensive MSP backup management
Explore Cybersecurity and Data Protection

See new and upcoming product enhancements in our monthly innovation webinar series!
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IT Nation
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MSP cybersecurity industry conference
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Expert guidance for business transition
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Accelerator program for incubating growth
Wise Up Podcast
Insights and strategies to help your business
IT Nation Europe
Regional MSP industry conference
IT Nation Sydney
APAC MSP Industry Conference
Automation Nation
AI & hyperautomation training
IT Nation Connect
Premier MSP industry conference
IT Nation Secure
MSP cybersecurity industry conference
IT Nation Evolve
Peer groups
IT Nation Grow
Expert guidance for business transition
IT Nation PitchIT
Accelerator program for incubating growth
Wise Up Podcast
Insights and strategies to help your business
IT Nation Europe
Regional MSP industry conference
IT Nation Sydney
APAC MSP Industry Conference
Automation Nation
AI & hyperautomation training
Explore The IT Nation

Join the premier cybersecurity conference for MSPs.
Register Now>>

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The only truly unified platform purpose-built for MSPs.
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Blog Posts by Renee Bergstresser

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Renee Bergstresser
Filter By:
05/07/2025
8 min read
How to automate patch management for IT teams
By: Renee Bergstresser
Learn effective strategies for automating patch management to enhance IT efficiency and improve security.
Read the blog
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Remote Monitoring & Management (RMM)
04/16/2025
7 min read
Unified endpoint management (UEM): basics to best practices
By: Renee Bergstresser
Explore the fundamentals of Unified Endpoint Management (UEM) and discover best practices to efficiently manage and secure your endpoints.
Read the blog
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Remote Monitoring & Management (RMM)
11/01/2024
6 min read
A roundup of the best RMM software for MSPs
By: Renee Bergstresser
Curious about what RMM solution is right for your business? Take a deep dive into the top five options for MSPs to find out.
Read the blog
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Remote Monitoring & Management (RMM)

Browse More Blog Authors

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Amy Lucia
Amy Lucia
Chief Marketing Officer (2021-2023)
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Arlin Sorensen
Arlin Sorensen
VP of Ecosystem Evangelism, ConnectWise
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Dustin Parry, Cybersecurity Sales Engineer
ConnectWise
Read More >>
Farooq Khan
CEO, Exium
Read More >>
Geoffery Willison
Geoffrey Willison
Chief Operating Officer, ConnectWise
Read More >>
Hendrik Vanden Berg
Jr VP, Minecraft Marketing, ConnectWise
Read More >>
Jeff Bishop
Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise
Read More >>
Jeff Bishop
Jeff Bishop
Chief Product Officer, ConnectWise, ConnectWise, LLC.
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Jeff Bishop
Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise, ConnectWise, LLC.
Read More >>
Kevin Prince
Founder and CEO, StratoZen
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