Blog Posts by Jay Reyerse

MSPs have an opportunity to provide their clients with cybersecurity support, as well as IT services. But where to start? We tackle three steps that MSPs can take to become cyber-savvy.

As an expert, you already know cybersecurity is continuously evolving. Keeping up with these changes requires more than having an ear to the ground about the latest threats; it requires true skill and knowledge to address your clients’ security needs.

As an IT professional who understands the threat landscape and the risks that exist, how can you navigate the challenge of selling your security services while simultaneously empowering your clients to take preventive measures into their own hands?

Cybersecurity is no longer a question of IF you should provide those services, but HOW to implement it into your offerings. Threats are constantly evolving and strengthening, and you and your clients must be protected.

While COVID-19 has brought huge disruption and uncertainty this year, cybersecurity still remains a top priority and focal area for small- and medium-sized businesses (SMBs). At least that’s what our new research reveals.

Managed service providers (MSPs) who are looking to win new business are often challenged by the fact that prospects may not realize their need for managed IT services. Perhaps a prospect is under the notion that they’ve already been operating for so long without your services, so why start paying for them now. The biggest obstacle here is trying to get potential clients to realize, on their own, why they should hire you.

Would you give someone your password to log into your bank or investment account? How about your email or other cloud service account? It’s safe to say that no one wants to willingly give out their credentials to a high-impact account such as those, but every day many users, possibly even your customers or members of your team, may be doing something just as risky.

There’s a big misconception about cybersecurity. Clients think that once they’ve hired a technology solution provider (TSP) to manage their security, they’re completely protected and no longer at risk. However, the biggest risk to an organization’s information security is the inaction of employees.