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09/14/2020
8 min read
What does it mean to be HIPAA compliant?
When it comes to providing IT services, there are different considerations you will have to take into account, depending on the industry you serve. Some industries—like financial and healthcare—have compliance regulations that must be adhered to, such as HIPAA regulations. In this post, we’ll explore exactly what it means to be HIPAA compliant and how it relates to IT professionals.
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Managed Services
06/24/2020
The evolution of DNS to DoH: what it means for you and your business
While DNS has evolved significantly in the decades since it was originally conceived, the skeletal structure remains much the same. DNS stands for the Domain Name System, which is the internet’s protocol for translating the URLs humans understand into the IP addresses that machines require to resolve an internet request and communicate with or display a website.
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Cybersecurity
01/17/2020
3 min read
Eye on cybersecurity: the top reasons why MSPs are targets of hackers and ransomware attacks
Cybersecurity is a pressing concern for companies everywhere, keeping executives and managers up at night thinking about worst-case scenarios. Maintaining a robust security system across your organization can be all-consuming, but it’s more important than ever to stay on top of it—especially when cyberattackers are increasingly targeting managed services providers (MSPs) with ransomware attacks.
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Cybersecurity
12/13/2019
3 min read
Enhancing network security through visibility
As a technology services provider (TSP), your customers have put their trust in you–the expert– when it comes to managing and securing their network. And considering the increasing rise of B2B software-as-a-service (SaaS) applications as the critical driver in business, the network is integral in the day-to-day life of your customers’ businesses.
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Managed Services
12/04/2019
3 min read
Should you be offering security awareness training?
Nearly half of all office workers have had their data compromised at some point. And as if that wasn’t scary enough, the numbers only get more concerning from there. Following an incident, a whopping 35% of office workers don’t change their passwords—a measure that can go a long way to preventing future information theft. And while at work, 49% of respondents admit to clicking links that were sent to them by unknown senders.
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Cybersecurity
08/16/2019
2 min read
5 hurricane safety tips for MSPs
In the midst of hurricane season, residents and businesses in the Gulf Coast and Atlantic regions know the routine: have hurricane safety kits at the ready, get extra gas, stock up on bottled water and non-perishables, and more. But technology service providers (TSPs) also need to prepare for hurricane season, and there’s no time like the present to start. So let’s batten down the hatches with some TSP best practices for weathering any storm.
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Managed Services
07/16/2019
4 min read
3 strategies for reducing aging accounts receivables
It can be challenging to maintain healthy cash flow if revenue doesn’t come into the business consistently. Furthermore, it causes problems when applying for various business loans to increase your portfolio or fund a new business venture.
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Business Growth
04/20/2019
8 min read
What is backup and disaster recovery?
At some point, all computer hardware fails. It’s a fact of life. When hardware fails, it can cripple an SMB and destroy profits in a second. Fortunately, those times are exactly what backup and disaster recovery are for.
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Business Continuity

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