So one bad apple made it through your employee filtering process. So what? That one colleague that always seems to be at the center of the conflict, and who all too frequently crosses the line into insubordinate behavior is doing more than being a pain in your side.
Articles by Adam Slutskin
Running a business is an exciting experience, but it can be tough too. Maybe you started your business fresh out of college. Maybe you took over a family business. Or maybe you previously worked for a TSP and started your own business vowing to never allow the same problems you saw there.
In order to make sure your business is not only successful, but profitable, it’s important to know how to price your IT services. But how? No two companies offer the exact same services, methods, and quality, so it’s nearly impossible to establish a market wide standard price.
Every good buyer-seller relationship starts with a successful pitch. How else are you going to draw your prospective client in and convince them of the awesome ways your services will enhance their business?
To set your business up for long-term success, you need to win and retain long-term clients. And the key to client retention is making sure your clients perceive you as a trusted adviser who is vital to the success of their business–not just a technology company they could cut ties with at any time.
We are thrilled to announce that ConnectWise was voted the overall winner in the Managed Services category in The Channel Company’s CRN® 2016 Annual Report Card (ARC) awards program for the second year in a row!
Ready for a harsh truth? Your hardware and software alone won’t make clients value you as a long-term technology advisor. After all, clients can get similar technology products and services from most of your competitors.
Creating new practice areas at your business? Before you dive into marketing your expanded services, take a step back and analyze your pricing. Are you set up to bill and invoice as efficiently as you can be? Is your pricing accurate, or are you somewhere between undercharging and overcharging?
We’re bringing home the gold, and we have you to thank for it. Our partners know that our first priority is their success, and making sure we support it every single day means putting our best efforts at the forefront.
I know I say it all the time, but I mean it just as much every time I say it: I love the ConnectWise family. Our colleagues and partners mean the world to me, and I want everyone to have that kind of experience when it comes to running their business. It can feel lonely…