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Simplify IT Management

ConnectWise Automate is a platform that enables IT to move at the speed of business. Licensed as an agent based technology, ConnectWise Automate delivers capabilities every IT department needs for their journey from reactive to proactive IT service delivery

automation

Automation

To jump start your automation efforts, ConnectWise Automate includes nearly 400 out-of-the-box scripts for maintenance, software distribution, system automation, and more.

monitor

Systems Monitoring

The first step for IT departments seeking better reactive and proactive response times is monitoring. ConnectWise Automate can help with built-in system monitoring of agent and agentless devices.

Alerting

Beyond monitoring, the next step toward improved reactive and proactive response times is alerting. ConnectWise Automate helps you get started quickly with preconfigured service plans and alert actions, such as create ticket, raise alert, run script, and send email.

reporting

Windows Patch Management

Patch multiple machines at the same time and manage by exception, so you can efficiently secure more endpoints without creating packages. Out-of-the-box, ConnectWise Automate helps you immediately secure your environment with easy-to-use policies for Microsoft, third-party software, and reboot scheduling—along with options for one-o or emergency situations.

remote access

Remote Control

Confidently support end users, regardless of where they are, with ConnectWise Control. Included with ConnectWise Automate, ConnectWise Control is an industry-leading remote control tool that provides fast, secure, and reliable functionality, such as session recording, multi-monitor support, and screen blanking.

network

Systems Management

IT professionals need to work on and effectively manage multiple machines at the same time without ever interrupting the end user. ConnectWise Automate provides methods for systems management of agent and agentless devices.

network discovery

Discovery

ConnectWise Automate uses a single method for asset discovery—the network probe. While ConnectWise Automate is licensed as an agent-based technology, it provides asset discovery and inventory for both agent and agentless devices as well as creates a visual map of the network.

integration demo

Integration

ConnectWise integrates with 200+ third-party solutions, allowing you to choose the specific tools you would like to use. We integrate with the best-in-class help desk and ticketing automation tool, ConnectWise Manage, but also give you the choice to integrate with other help desk and ticketing automation tools.

“ConnectWise Automate reduces a lot of our time on the phone so we can focus on other projects. I don’t spend so much time troubleshooting because I can see what’s going on. We’ve shown our company’s owners ConnectWise Automate and its reports, and they love it.”

Lawrence Prettyman, Branch Support, Bickford Senior Living
Partner Support