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VAR Software Solution
Differences That Matter. Your Business Is Unique - Your Software Should Know That!
IT Services Providers have unique needs that ConnectWise VAR software addresses:
- Your organization is complex and difficult to manage because of all of the different types of work you do, such as break-fix, consulting engagements, systems integration, networking projects, software implementations, service desk contracts, and scheduled maintenance.
- You have numerous types of service agreements including fixed price, time and materials, WIP completed, milestone completion, prepaid retainers, block time, monthly managed service agreements, and probably a lot more.
- You need to have several service and project boards that use both shared and unique resources. You need to schedule across all of these service boards based on rules upon which you manage your business.
What Keeps You Up At Night?
Along with your key differences, Managed Service Providers have unique pains:
- It is challenging to keep your service personnel fully utilized, and rescheduling causes your dispatcher to become ‘slightly upset.’
- You might have been tempted to run your business on five or so applications, and the result has been siloed data and lots of administrative redundancy.
- You don’t know where you are profitable and where you are not, which agreement types work best and which work worst…or even the cost to serve each of your clients.
- You talk about SLAs but are hesitant to aggressively offer them because you know all the places where things are slipping or could slip through the cracks.
Don’t Worry. ConnectWise VAR Software Solution Addresses Differences and Heals Pain.
ConnectWise VAR solution will help you smooth your processes, increase your ability to manage your business, and help you raise revenue and profits.
- Promise the best SLAs in your town…go ahead, do it! We will back you with automation, including escalations and notifications that will make you sleep like a baby at night.
- In each moment, in each day, you can know exactly which clients, projects, service tickets, employees, agreement types, and more, are profitable, even if you are not in the office.
- Optimize your scarce resources across multiple projects with multiple priorities, using system features to balance workloads and prevent scheduling errors. And reschedule as often as you’d like with no fuss.
- Starting immediately, you will be able to fully utilize your resources, including using system checks for balancing, scheduling by priority or SLAs, and more.
- Let your salespeople go with their ingenuity in selling agreements…in fact, have them come up with the wildest contracts ever. ConnectWise VAR software will manage it all the way through invoicing, with no manual effort.

Contact us today for more information on how ConnectWise VAR software solution can help you better manage your business and raise revenue and profits!
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