Putting You One Click Away From Your Clients
Every exchange through ChatAssist is captured directly into ConnectWise, so you don’t need to worry about transferring any information manually.
Automate Service Level Agreements
Service ticket statuses are automatically updated when you use ChatAssist, allowing you to significantly improve your response and resolution times.
Chat on Existing Tickets
ChatAssist provides you with the opportunity to chat on existing service tickets, so you don’t have to always create a new one for each and every chat session. Or, in lieu of creating tickets, create activities for your chat conversation.
Remote Control with ScreenConnect
Leverage the power of ScreenConnect with ChatAssist so you can chat, and remote in to your client's machine at the same time.