Solution Providers Honor ConnectWise for Helping ‘Turbo Charge’ Their Businesses

Award marks second consecutive time IT solution providers recognize the company for outstanding service and support
TAMPA, Fla. – Dec. 1, 2006 – ConnectWise, a leading business automation software publisher and IT services provider, was – for the second consecutive period – voted “Most Valuable Affiliate Partner” by the TechSelect community of IT resellers targeting small-to-midsized businesses (SMBs). The awards, given for outstanding member support during the two most recent TechSelect Partner Conferences, further attests to the company’s fast-growing momentum in helping IT solution providers improve profitability, efficiency and overall business management. TechSelect was established in 1999 by Tech Data Corporation, a leading IT products distributor.

“As TechSelect’s Most Valuable Affiliate Partner, ConnectWise consistently demonstrates its loyalty and commitment to this reseller community,” said Bob O’Malley, Tech Data’s senior vice president, U.S. Marketing. “ConnectWise fully understands the challenges and opportunities that solution providers face in the channel today. During our conferences and throughout the year, they engage TechSelect members to share their insight and experience, while providing them with IT solutions that help them better manage their own business.”

ConnectWise President Arnie Bellini, who presented a popular TechSelect conference session entitled Tips and Tricks to Turbo Charge Your Business, described the Most Valuable Affiliate Partner award as especially meaningful because members voted nearly unanimously in their selection of ConnectWise. “We are very honored to receive recognition like this from such a terrific organization,” Bellini said. “TechSelect members are instrumental in giving us feedback. The profound interest expressed in migrating toward managed services, for example, represents one of the ways we are continually enhancing ConnectWise PSA. We are devoted to the channel, to ensuring what we do enables solution providers to take their business models to the next level.

As an Affiliate Partner, ConnectWise provides specialized services to support the success of TechSelect members, a community that has grown dramatically during the past seven years. Many members rely on ConnectWise PSA, a comprehensive Web-based application designed exclusively for technology consultants, integrators and developers. With more than 10,000 IT channel users, ConnectWise PSA efficiently integrates key business operations across enterprises, from business development and project management to client services and billing. ConnectWise PSA enables IT solution providers to lower costs, increase revenue and significantly improve customer satisfaction by helping them:

  • Better identify and pursue the best leads
  • Successfully convert opportunities into winning deals
  • Effectively manage and deliver promised services
  • Accurately track and forecast revenue, invoices, and billing

Collectively, these features allow business owners to drive greater team accountability, operational efficiency, profitability and tighter systems integration. ConnectWise recently introduced ConnectWise Mobile to work in conjunction with ConnectWise PSA. The application, developed with TechSelect member input, enables real-time mobile collaboration by putting up-to-date service tickets, customer information, timesheets and scheduling details where field technicians have immediate access – literally on their hip, via cell phone or other compatible mobile device.