Disaster Recovery
Destruction to Production in 72 Hours
Thursday, May 17, 2012
2:00 – 3:00 PM EST US
If disaster strikes, are your clients prepared? For MSP John Motazedi, CEO of SNC Squared, business operations were completely disrupted in the blink of an eye – a tornado wiped his company off the map! Find out how he was able to return his computer systems to fully operational within 24 hours of the tornado strike. Learn the critical steps to take before, during and after a natural disaster, how to turn a disaster into a marketing advantage, and key ways to turn your business continuity into a key pillar in your Managed Services practice.
Presented by: ConnectWise, MSP John Motazedi (CEO of SNC Squared), and Ted Hulsy (VP of Marketing, eFolder)
Onboarding New Clients
How to Get it Right!
Thursday, May 31, 2012
2:00 - 3:00 PM EST US
The first 90 days with a new client is the most important time in the entire client relationship. These 3 months give you an opportunity to put your best foot forward, establish levels of service and determine the length and profitability of the relationship. Too many managed service providers (MSPs) and cloud providers leave this critical time to chance. If you do not have a well thought-out and repeatable onboarding process for new clients, you have to hear what Gary Pica, president of TruMethods has to say. In this webinar, we will cover what makes a successful onboarding process and key mistakes to avoid.
Presented by: ConnectWise, Gary Pica, TruMethods
Hot Vertical Market for MSPs:
Legal Services
Thursday, June 14, 2012
2:00 – 3:00 PM EST US
Find out how to capitalize on the lucrative legal services vertical in the FUSE webinar with special guest, CompTIA, the leading non-profit trade associated dedicated to the IT industry. According to recent studies, the legal services industry is poised to embrace emerging technologies and will be looking to improve their practice through investments in IT. Gain a solid understanding of the legal culture, the common IT challenges law firms face and the processes that work for the vertical in this Webinar. Attendees will take away tips that will help them identify the best opportunities for their type of business and help deliver best-in-class services to their legal clients. Attendees will also receive the CompTIA Quick Start to Legal IT Services.
Presented by: ConnectWise, CompTIA
