SmartShare
The SmartShare product has been tightly integrated into the ConnectWise environement making it very easy for MSP to manage and monitor the SmartShare products and thereby the internet connectivity and bandwidth usage.
SmartShare Systems's StraightShaper makes it easy for MSPs to automate QoS for VoIP and optimize bandwidth. StraightShaper completely eliminates poor sound quality when using VoIP telephony while being on a congested internet connection.
In addition to automating QoS, our ConnectWise integrated bandwith optimization device monitors network performance, creates tickets in the ConnectWise interface and even closes tickets once issues are resolved.
Learn More: www.smartsharesystems.com/connectwise
Features & Benefits
The SmartShare WAN optimization appliances have a built-in Health Monitor, which can detect a range of network related problems. When the Health Monitor detects a problem, the appliance will automatically create a Service Ticket directly in ConnectWise, so the MSP's support team can address the problem in a timely manner. When the Health Monitor detects that the problem has been solved, it will automatically close the Service Ticket directly in ConnectWise again.
- Detect a range of network-related problems and automatically create a ConnectWise service ticket
- Automatically close the ConnectWise service ticket once the issue is remediated
- Auto-generation of detailed user and bandwidth reports
Sales & Support
Please contact SmarShare Systems for information on how to obtain the integration and for assistance with set up or technical support.
