With over 80,000 corporate users in more than 100 countries, PacketTrap provides affordable enterprise class network and application management software that improves performance across our customer's most complex networks. PacketTrap's flagship solution, PacketTrap MSP, provides IT professionals with a 360 degree view of their customer's single and multi-site networks and allows them to manage and maintain their infrastructure from a single interface. PacketTrap Networks is now a part of Quest Software, a leading global systems management vendor focused on helping customers solve everyday IT challenges faster and easier.
Learn More: www.packettrap.com
Features & Benefits
- Integrates PacketTrap MSP with ConnectWise Service Ticket API
- Device and Network Alerts automatically become service tickets in ConnectWise
- Closed tickets in ConnectWise close alerts in PacketTrap MSP
- Leverage PacketTrap's auto remediation capabilities
- 100% flexibility to send all or some alerts to ConnectWise
Sales & Support >>
Sales & Support
Reach out to ConnectWise sales to learn how to get the MSP Add-on Module which is required for this integration. To learn how to obtain the integration or for help with setup or technical support, please contact PacketTrap.