ConnectWise Integration
NimsoftNimsoft

Nimsoft provides integrated, modern IT management solutions for more than 1,000 enterprise and service provider customers globally, including 1&1, CDW, SoftLayer, Sur La Table, TriNet, and Virgin America. The company's Nimsoft Unified Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex business environments. Nimsoft products integrate with existing solutions at any point from the data center to the cloud, and are available on a pay-as-you-go basis.
Learn More: www.nimsoft.com

Features & Benefits

The ConnectWise gateway automatically opens incident records in ConnectWise based on alarm data. The following features are implemented:

  • Automatic opening of incidents in ConnectWise using the ConnectWise web services interface
  • Automatic closing of alarms when the corresponding ConnectWise incident has been closed.

When a ticket is opened for an alarm, a note containing the ticket number is automatically attached to the alarm.

Sales & Support >>

Sales & Support

To learn how to obtain the integration or for help with setup or technical support, please contact Nimsoft.