itControl Suite
After 3 years of intense development and real life day to day testing, the system has matured and proven successful in both corporate IT departments and outsourced IT service providers.
Learn More: www.itcontrolsuite.com
itControl was born out of the frustration and pain from over 20 years of delivering IT service, support and management on a daily basis in an active outsourced IT service provider practice.
While managing over 280 independent network systems, this group of highly talented experienced professionals in business process, service delivery, computing technology and sophisticated extreme programming shared the vision to make itControl Suite a reality.
Features & Benefits
- Integrates with Service Ticket API
- Asset discovery is synchronized with ConnectWise
- Automatic invoice updates of workstation and servers counts
- Integrated to ConnectWise managed service invoicing
- Executive Reporting Integration - Key Metrics on managed services that are provided such as server uptime, patches installed etc.
- Alerts in itControl Suite become service tickets in ConnectWise
- No email conversion of alerts required
- Closing tickets in ConnectWise close alerts in itControl Suite
Sales & Support
Reach out to ConnectWise sales to learn how to get the MSP Add-on Module which is required for this integration. To learn how to obtain the integration or for help with setup or technical support, please contact itControl.
