With CharTec's new BDR integration, MSPs can automatically import backup statistics into their ConnectWise and use this information in reports, which benefit their billing system and QBR report output. These reports help create accurate invoices reflecting up-to-the-minute offsite storage capacity costs. Reports show backup success/failure, systems and partitions being protected, and create a ticket that appears not only in the partner's dashboard, but in CharTec's as well.
In addition, CharTec will also have the ability to track the same statistics for its MSP Partners using ConnectWise to provide a high-level status overview of all their BDR systems in use. Learn More: partner.chartecbdr.com
CharTec's BDR appliance provides real-time onsite data protection as well as offsite data continuity via cloud storage, while nightly self testing proves backups are successful. MSPs remotely manage CharTec BDR through an easy-to-use, web-based portal with an RMM (Remote Monitoring Management) agent for alerting and scripting. The customer or IT service company can initiate rapid and reliable restore of any backup image, any time.
Please reach out to ConnectWise sales to obtain the MSP Add-on Module which is required for this integration. Support and pre-sale requests for the integration are handled by sending an email to support@chartec.net.
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