Capture all time against work being performed, tracking billable time to the minute and at the time of service. Enter time directly from the service ticket and improve the accuracy and detail of time entry.
Service tickets in ConnectWise can be created in a variety of ways. Manually create a new service ticket within ConnectWise, enable configurations to create service tickets automatically, or use the email connector to send in service tickets via email.
ConnectWise puts important financial information at your fingertips. Manage your service contracts through agreement automation, automate the collection of time, expenses, and products for invoicing, and synchronize all data directly into your accounting system.
ConnectWise’s robust project management module ensures a smooth running project, from completion of the sale, through building the project, to billing the client. Whether creating a new project or using an existing template, build a complete workplan with phases and project tasks, put a team in place, and easily schedule resources.
Customer Relationship Management
ConnectWise enables you to organize your client relationships around one system, helping you quote, win, and manage all accounts with efficiency, accountability, and visibility. With ConnectWise, no opportunity goes untracked, and no information is out of reach.