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ConnectWise is the Only PSA Solution Named to CRN’s 2007 Emerging Technology List
List spotlights vendors delivering high margins and innovative, easy-to-use technology
TAMPA, Fla. – June 13, 2007 – ConnectWise, the only Web-based professional services automation (PSA) software designed exclusively for technology solutions providers, today announced it has been selected by CRN magazine, part of CMP’s family of Channel Solutions, as a CRN Emerging Tech vendor. ConnectWise was the only PSA solution to make the list. CRN's Emerging Tech list includes companies that deliver high margins for solution providers with innovative and easy-to-use technology.
ConnectWise was selected for this year’s list based on its ability to dramatically improve technology solution providers’ profitability, efficiency and accountability to clients. The tool is especially significant for solution providers looking to quickly build a managed services practice – or aggressively scale an existing one. From sales pipeline tracking, service, billing and agreement automation to customer communication that showcases the MSP’s overall service value, ConnectWise helps to fully automate the lifecycle of managed services. As the leader in PSA solutions for the IT industry, ConnectWise is the only PSA product to fully integrate with every leading managed services application.
"Successful Solution Providers are always looking for new and innovative partners, and the CRN Emerging Tech list provides a way for them to discover a large number of potential new partners who offer a wide range of emerging technologies," said Heather Clancy, vice president and editor of CRN.
Sam Ruggeri, president of Advanced Vision Technology Group, Hauppauge, N.Y., agrees. “Emerging technology vendors play a very important role in our business strategy,” he said. “Because they’re typically at the forefront of trends in our industry, they tend to work more closely with us to develop and deploy solutions. Our partnership with ConnectWise is a great example. They continually refine their product based on input we, and their other partners, provide. This symbiotic relationship helps us stay on the leading edge of technology – where margins are high and there’s less competition – and helps them better understand market demands and technology requirements.”
“ConnectWise got its start as a solution provider, so we intimately understand our partners’ operational requirements and market opportunities,” noted ConnectWise CEO Arnie Bellini. “We believe this experience gives us the practical knowledge and operational insight to deliver a stronger, more relevant PSA solution. Consequently, our partners are better positioned to win more business, satisfy their customers and run their companies more efficiently. We’re thrilled to be the only PSA solution selected to CRN’s Emerging Tech list.”
According to the 2007 CRN Emerging Tech Survey, IT solution providers add emerging technologies to their product mix because:
- The technology is superior to other products in the market segment
- The technology complements their existing practice areas
- Emerging vendors provide better services opportunities
- Emerging vendors pay better attention to their business
- Emerging vendors offer higher margins
- Customers want alternative product choices
- Emerging vendors have better joint marketing programs
In addition, 61 percent of solutions providers surveyed plan to increase the number of emerging technology vendors they partner with in the next 12 months.
Vendors who make the CRN Emerging Tech list must have an established solution provider program and formal guidelines for recruiting channel partners. They must demonstrate that its direct sales mix is trending down as evidenced by the company’s revenue history, a channel positive or channel neutral strategy for internal sales compensation, and not be a dominant market share player. Final selection to the Emerging Technology list was made at the discretion of the CRN editorial team after a review of the submitted information and conversations with current or targeted partners.
ABOUT CRN
CRN provides solution providers and technology integrators with the crucial information and analysis they need to drive their company’s sales. As an advocate for and voice of the IT channel, solution providers turn to CRN first for immediate information. Celebrating its 25th year, CRN is the most trusted source for channel professionals. CRN can be found on the web at www.channelweb.com.
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