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The ConnectWise Mobile add-on gives users the power of ConnectWise anytime, anywhere from the palm of their hands. Field engineers have instant access to contacts, tickets and configurations without having to open their laptops. It’s much easier and faster to manage accounts as well as keep tickets and time up-to-date.
Even the most resource-intensive and time-sensitive aspects of your operations can be handled with unprecedented efficiency. A first for the industry, ConnectWise Mobile enables real-time mobile collaboration by arming your sales and technical staff with up-to-the-minute work schedules, service tickets, and timesheets via their compatible mobile device. If you are a ConnectWise Partner, and would like to purchase ConnectWise Mobile, please contact us.
Now Available for the iPhone and Android Mobile Phones
ConnectWise just released its Android application developed by a mobile application specialist. Unlike web-based versions, the ConnectWise application has local data storage, so users can work on ConnectWise even when they are not connected to the Internet. To view a short video about ConnectWise on the iPhone, click here.
Why ConnectWise Mobile?
- Improve service levels with immediate access to essential information
- More accurately capture all billable time
- Dispatchers and service managers can more effectively monitor all resources
- Improve responsiveness to customers
- Speed, clarity and acknowledgement of communications between dispatchers, technicians and service managers
- With ConnectWise Mobile there’s no dependency on Internet connectivity. ConnectWise allows for both a synchronized mode when wireless access is available and an off-line mode when wireless is not available
- Communicate with clients with a single click. If a field engineer or sales person is running late for an appointment, they can notify the client by phone or email with a single click.
Interactive Overview of ConnectWise Windows Mobile.
Move cursor over each of the featured items listed below to view an example of each screen.
 Mobile Device Requirements:
Any phone with:
- Apple iPhone
- Android Operating System
- Windows Mobile 5.0, 6.0, 6.1 and 6.5.X
- Windows Mobile Professional With a Touch Screen- ConnectWise will NOT work on Windows Mobile Standard
- Sufficient RAM - The target is to have a minimum of 25MB of free memory after all programs are started; most modern devices meet this requirement.
- Display Resolution - Minimum resolution for a device without a physical keyboard is 320x240. Minimum for a device with a physical keyboard is 240x240. All DPI resolutions supported are 192, 128 and 96
*Note: The most important requirement for modern devices is the Windows Mobile Professional with a Touch Screen.
Devices specifically NOT supported:
- Treo 700w (because it only has 15 MB of free program memory)
- Samsung BlackJack (because it is not Pocket PC)
- Motorola Q (because it is Windows Mobile 5.0 SmartPhone edition)
- T-Mobile Wing (it has insufficient free program memory)
If you are a ConnectWise Partner, and would like to purchase ConnectWise Mobile, please contact us.
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