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 With ConnectWise Mobile even the most resource-intensive and time-sensitive aspects of your operations can be handled with unprecedented proficiency. A first for the industry, ConnectWise Mobile enables real-time mobile collaboration by arming your sales and technical staff with up-to-the-minute work schedules, service tickets, and timesheets via their compatible mobile device.
Technicians can now quickly retrieve the most essential information on-the-fly to provide superior service levels while more accurately capturing all billable hours. Dispatchers and service managers can more effectively monitor these vital resources and overall responsiveness to customers. Workflow between home office and field personnel becomes much more synchronized in every respect, and more time is freed for client-facing activities that drive your business. Best of all, the speed, clarity and acknowledgement of communications between dispatchers, technicians and service managers is enhanced because it’s done in real-time. That’s right.
 With ConnectWise Mobile there’s no dependency on Internet connectivity. ConnectWise allows for both a synchronized mode when wireless access is available and an off-line mode when wireless is not available (or if the device does not support it). Oh, and did we mention that the contact information they need is sent down as well? This way if they’re running late, technicians can notify the client by phone or email with a single click. They can even enter their time and expenses while on the road and capture client signatures approving the work that was performed.
Interactive Overview of ConnectWise Mobile.
Move cursor over each of the featured items listed below to view an example of each screen.
 Mobile Device Requirements:
Any phone with:
- Mobile 5.0 or 6.0 for Pocket PC (not SmartPhone)
- 25 MB of free program memory upon initial boot
- Mobile devices tested and certified will be supported
- See list below for certified mobile devices
Current Mobile devices tested and certified:
*Only the mobile devices tested and certified (listed above) by ConnectWise will be supported.
Devices specifically NOT supported (there may be more):
- Treo 700w (because it only has 15 MB of free program memory)
- Samsung BlackJack (because it is not Pocket PC)
- Motorola Q (because it is Windows Mobile 5.0 SmartPhone edition)
- T-Mobile Wing (it has insufficient free program memory)
If you are a ConnectWise Partner, and would like to purchase ConnectWise Mobile, please contact us.
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