ConnectWise Integration with Xerox PagePack Streamlines Billing for Solution Providers
TAMPA, FLA., Dec 15, 2009 – ConnectWise, the leading provider of professional service automation (PSA) applications today announced it is integrating its professional services automation (PSA) tools with Xerox Corporation’s (NYSE: XRX) PagePack software to help IT solution providers and resellers tackle the fast-growing managed print services (MPS) market. Through the shared interface, resellers who use ConnectWise software can easily automate data collection, reporting and invoicing for all of their Xerox PagePack managed print services customers. This collaboration demonstrates the significant role PSA software plays in the delivery of managed services.
Gartner Research is forecasting double-digit growth in the managed print services sector through 2010.
“As market conditions continue driving businesses of all sizes to more closely scrutinize costs, managed print services are becoming increasingly attractive,” said ConnectWise CEO Arnie Bellini. “Solution providers must excel at providing MPS if they want to keep pace with forecasted demand. Our new integration with Xerox will help ConnectWise partners deliver these services at attractive price points for the end user while giving solution providers a recurring revenue stream for a service that’s nearly effortless to deploy.”
Many organizations are unaware of their total printing costs and have more copiers, fax machines and printers than they actually need. PagePack helps resellers optimize their customers’ print environment to cut down on equipment and expenses. It delivers recurring revenue for resellers as they administer support and maintenance through the duration of the contact.
“ConnectWise gives us access to a solid base of highly skilled solution providers who can build their own branded MPS capability while taking advantage of the training, services, supplies, software and support provided through Xerox,” said Jason Oliver, vice president of channel development, Xerox.
ConnectWise’s leadership in the PSA market is complemented by its cutting-edge ConnectWise Managed Services offerings. The company’s Managed Services Platform provides the industry’s greatest depth and breadth of related capabilities. As the only developer to integrate its PSA solution with all leading managed services vendors, ConnectWise far exceeds competitive offerings.
The ConnectWise Managed Services Platform enables VARs to become virtual outsourced IT departments for their SMB clients. Clients’ needs can be monitored and addressed remotely with exceptional support levels and at considerably lower cost compared to internal IT resources.
ConnectWise’s vast customer base and channel partner focus ensures that all products and services are continually enhanced and evolved based on real-world issues and opportunities. With more than 25 years of IT industry experience from the solution provider perspective, ConnectWise delivers incomparable bottom-line value for VAR business models.
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About ConnectWise
ConnectWise is the leading provider of professional service automation (PSA) applications designed exclusively for technology consultants, integrators and developers. More than 32,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations across their enterprises, from business development and project management to client services and billing. ConnectWise technology enables IT companies to drive greater accountability, operational efficiency, profitability, and tighter systems integration. Visit for more information or call 813-463-4760.
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