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ConnectWise Enables Partners to Better Manage Emerging Market Opportunities
Integration with Zenith Infotech's business and disaster recovery solution helps expand recurring revenue potential, while giving greater visibility into managed service functions
TAMPA, Fla. – Aug. 7, 2008 – Recognizing business continuity solutions as the next evolutionary step in managed services, ConnectWise today announced that's its award-winning PSA software fully integrates with Zenith Infotech's industry-leading suite of business and disaster recovery (BDR) solutions.
ConnectWise's compatibility with Zenith enables partners to more effectively and aggressively pursue opportunities offering the greatest value – and profitability – for their businesses.
"BDR solutions are a highly effective means of introducing managed services to our existing and prospective accounts," said Brett Jaffe, president of Axis Microsystems, a Woburn, Mass.-based managed service provider. "Most companies recognize that they need a backup solution for their critical data, but lack the funds, resources and/or experience to deploy a broad-scale solution – particularly small-to-midsize businesses (SMBs). Zenith's BDR solution allows us to cost-effectively protect our customers' data, while establishing a lucrative annuity stream, and ConnectWise ensures we do it efficiently and in a manner that helps us clearly demonstrate our value to clients."
As businesses across virtually every vertical continue to rely on technology to perform even the most basic function, so has there been an increase in significant, unplanned data outages ranging from computer viruses and power failures to natural disasters and system administration errors. In fact, studies show a strong correlation between data loss and business failure. An estimated 43 percent of companies experiencing a loss of "company records"
never reopen and 51 percent close within two years*.
"BDR solutions bolster our customers' receptiveness to advanced remote network monitoring and maintenance, increasing our revenue, and ConnectWise enables us to perform these functions more confidently," noted Jaffe. "By linking all of our key operations – from sales, to ticketing to project management – we're able to track issues in real-time so that nothing falls through the cracks."
"We know how important it is to our partners that we keep in step with – or even ahead of – emerging market opportunities," said Arnie Bellini, ConnectWise CEO. "They clearly rely on ConnectWise to help them better manage their business, so when new market opportunities, like business continuity solutions, arise, it's critical that ConnectWise integrate with that aspect of their business. That's why we work closely with our partners to identify and quickly respond to trends so that they are better positioned to capitalize on them."
MOST WIDELY INTEGRATED SOLUTION
ConnectWise's leadership in the PSA market is complemented by its cutting- edge ConnectWise Managed Services offerings. The company's Managed Services Platform provides the industry's greatest depth and breadth of related capabilities. As the only developer to integrate its PSA solution with all leading managed services vendors, ConnectWise far exceeds competitive offerings.
The ConnectWise Managed Services Platform enables VARs to become virtual outsourced IT departments for their SMB clients. Clients' needs can be monitored and addressed remotely with exceptional support levels and at considerably lower cost compared to internal IT resources. ConnectWise's vast customer base and channel partner focus ensures that all products and services are continually enhanced and evolved based on real- world issues and opportunities. With more than 25 years of IT industry experience from the solution provider perspective, ConnectWise delivers incomparable bottom-line value for VAR business models.
ABOUT CONNECTWISE
ConnectWise is the leading Web-based professional service automation (PSA) software application designed exclusively for technology consultants, integrators and developers. More than 22,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations across the enterprise from business development and project management to client services and billing. The technology enables IT companies to drive greater accountability, operational efficiency, profitability and tighter systems integration. Visit www.connectwise.com for more information or call 813-463- 4700.
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* Source: "In Management Systems For the Information Age," McGraw-Hill, 2003, Cummings, Maeve; Haag, Stephen and McCubbrey, Donald.
CONTACT FOR MORE INFORMATION:
Lynette Bohanan, CommCentric Solutions Inc.
813-727-0196 / lbohanan@commcentricsolutions.com
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