You know the feeling of arriving at a home game in full team regalia, logging in to join your gaming guild for a new quest, or walking through the door of your mom and dad’s house? It’s that sweet mixture of excitement, familiarity, and comfort.
You want to portray your business as a trusted technology adviser, or guide, to your customers and prospects, right? Of course! That requires expertly navigating the customer journey, and to do that, you’ll need the right tools for the job.
Creating new practice areas at your business? Before you dive into marketing your expanded services, take a step back and analyze your pricing. Are you set up to bill and invoice as efficiently as you can be? Is your pricing accurate, or are you somewhere between undercharging and overcharging?
Looking to expand your service offerings? If so, you’re making a wise decision. Offering new services can help you expand the geographic reach of your business and increase your profits.
Change can be scary, but sometimes it’s absolutely necessary. That especially applies when you’re running a technology business. In fact, if you don’t reinvent your business by adding new service offerings when the opportunity arises, there’s a good chance you’ll miss out on growth and sales.
“We see our customers as guests invited to a party, and we are the hosts. It’s our job every day to make every aspect of the customer experience a little better.” – Jeff Bezos, CEO, Amazon No matter where they are, what they do, how big or small, there’s a common thread that can be…
I know I say it all the time, but I mean it just as much every time I say it: I love the ConnectWise family. Our colleagues and partners mean the world to me, and I want everyone to have that kind of experience when it comes to running their business. It can feel lonely…
I lead a worldwide team of 300+ fantastic colleagues that make up a highly integrated team with one very specific goal: to provide super solutions that create a phenomenal experience for our prospects and partners alike. Everything we do starts and finishes with our customers’ success.
When you think of business automation, it is easy to think of efficiency and increased productivity. Automation can certainly help companies do more with less by introducing smart workflows and removing redundant tasks. Automation also increases the visibility of what’s happening in the production environment, which frees up even more time to focus on critical…
Businesses want to continually improve their performance to increase profitability, secure more clients and grow. But it’s difficult to accomplish that without ways to analyze operational performance to see where improvements can be made.