The #1 Way to Keep New Accounts

The #1 Way to Keep New Accounts

To keep clients, you need to keep them happy. So then, the question becomes not how do you keep them, but rather how do you keep them happy with you. Think of it as a relationship. Just like any other relationship you value in your life, you have to invest time and resources to maintain a healthy rapport. So then, the number one thing you can do to keep new customer happy is to check in with them. You can do ...

Top 10 Ways to WOW Your Clients

Top 10 Ways to WOW Your Clients

Wow, 2013 is almost gone, and we’re about to launch into 2014. We want to ring in the New Year by discussing best practices for gaining new clients and retaining existing customers. We know you’ve heard of these tactics before, but it never hurts to refresh on strategy plays that win. Boost Client Satisfaction with these 10 Tips: 1.       Listen. Whether in traffic or the conference room, there’s nothing more annoying than someone cutting you off. So stop and listen to your prospect ...

Breaking News: The Modern Retailers Have Arrived

Breaking News: The Modern Retailers Have Arrived

All around you, change is happening. The people behind your local mom-and-pop retailer aren’t the people you knew them to be last year. They’re evolving, changing. And if you blink, you might miss it. This transformation, while subtle, is profound. Don’t worry, you’re not about to encounter a retail zombie apocalypse, but rather a renaissance into the golden age of digital, cloud-based recurring services demanded by an evolving species known as The Modern Retailer. You may be asking, who is this ...

Managing Cash Flow In A Recurring Revenue Business

If you’ve read part 1 and part 2 in this as-a-service blog series, you’re already familiar with why you’d want to make the transition to recurring revenue business model and ways to best handle the move.

You know managed services can build the recurring revenue stream your business needs for future success. You can see the profitability on the horizon and you’re prepared to go slow and steady getting there.

But what will this reconfiguring do to your cash flow in the process, particularly if it’s already strained?

Conserving cash while creating income is essential when transitioning to managed services. Here are five tips that may help. (more…)

5 Secrets to Sales Growth

Sales Growth Strategies | ConnectWise Blog: 5 Secrets to Sales Growth

Whether you’re a company of 1 or 1,000, these tips can help you make the most of your sales efforts. You don’t have to do everything. And quite frankly, you shouldn’t. It doesn’t make good business sense.

Just as architectural design and software development are specialized fields you wouldn’t hire just anyone to do, so are outbounding and inbounding.

Some excel at finding new business, while others prefer guiding those already aware of and interested in your products or services. What talents exist within your current employee base? Figure out what your existing team thrives at, and where gaps exist. (more…)

Planning a Successful Transition To An As-A-Service Business Model

It’s a little scary.  We understand.

You’ve determined that transitioning to as-a-service—otherwise known as managed services—is the right thing for your business. You may have been encouraged by our previous blog post highlighting the “why change?” advantages of this successful business model for building recurring revenue.

But getting started can seem overwhelming. Here are five proven steps to plan for a successful transition. (more…)

Path To Success: Top 5 Best Practices for Sales Activity

Why is Sales so important?  Because the success of a business is measured in profit and growth, and those two indicators are primarily fed by sales. A lack of sales can result in little or no growth followed by financial loss and possibly even closure of the business.

Sales are driven by financial goals, and in order to achieve these goals, you must establish a process to manage three key areas:  Business Development, Sales, and Account Management. (more…)

As-A-Service: It Could Save Your Business

It’s not hype.

If you sell, service or support technology, the future survival of your business may well depend on understanding and implementing an “as-a-service” approach.

Simply put, this model—also known as “managed services”—bundles together the hardware, software, services and support you provide and offers them to clients for a monthly fee.

Consider these top five reasons for transitioning to a managed services model. (more…)

Send $30K Worth of Invoices in 30 Seconds!

Just the other day, a ConnectWise Partner shared with us that he sent $30,000 in invoices in a mere 30 seconds. That’s no joke. It’s proof that automation can simplify your workload and maximize your time.

Now, he has time to follow up with prospective customers, research, and capitalize on the latest trends in the market, and work closely with his employees to make sure every part of his business is operating smoothly. (more…)

Fact or Fiction: Invoicing is Taking Over Your Life

Family movie night, a day on the golf course, catching up on some much-needed sleep—there’s a myriad of things you could be doing right now. Instead, you’re catching up on invoices. Because if there’s anything you know to be true, invoices are frequently the downside of your job. For every invoice you do, you’re missing the opportunity to do something even more important. That reality is a cold slap in the face: From sorting through your billing to the hours spent crunching numbers (more…)

DO NOT Commit These Invoicing Mistakes

Mistakes are bound to happen.  Everyone makes mistakes, and after all, you’re human.  But, most people would agree that all mistakes are not created equal.  Invoicing mistakes should certainly be very high on the list of mistakes to avoid for your business, because let’s face it, your clients aren’t going to stick around very long if you keep messing with something that’s very important to them, their money!  As a business owner, you have a responsibility to your clients to make sure that everything you do is ethical and factual, and if you continuously send out mistake ridden invoices, you leave the door open for those traits to be called into question.  So, how do you get better? (more…)

Want to Improve Your Invoicing Process? Consider This.

Invoice Paid Stamp Shows Bill Payment MadeAnytime you make a change to your business, its important to consider the impact it could have.  In the case of changing your invoicing process, one wrong move can take your average collection time from 30 days to 60, or 90, or 120 days, and that’s the last thing you want to have happen.

So, when you’ve decided its time to take the next step with your invoicing and billing process, make sure to keep these 10 key considerations in mind before changing anything: (more…)

#1 Bad Habit of a Failing Business

bad habit of failing business 03102014Countless industry experts cite poor cash flow management as the top reason businesses fail.

A big part of the equation is billing. Why? Because billing gets you paid. All that hard work you’ve put in doesn’t translate into greenbacks until you’ve invoiced clients. But, it’s a pain. Keeping track of everything can mean managing and reconciling an Excel spreadsheet so jam-packed with formulas that it’s on the verve of crashing your network, or giving your accountant a nervous breakdown.

In order to keep your accounting folks happy, and money flowing in immediately after work is performed, you need a better time-tracking and invoicing system. (more…)

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Want more information about ConnectWise? Chat with the Sales team now.

Want more information about ConnectWise? Chat with the Sales team now.