When you boldly implement a new business model, it’s critical that you get your current clients to buy in so your business can remain profitable. But that can be tough if you go into the process without a plan. After all, change is scary for clients when they’re comfortable with your current offerings.
You can plug your ears. You can stick your head in the sand. But you can’t hide from the fact that the cloud has covered the industry, and it’s here to stay. Sure, it’s getting harder to tell the difference between hyped up trends and foundational movements. But trust us when we say:
“Everyone in your organization should know a customer across every touchpoint, using that knowledge to grow the relationship.” – Barbie Moser Zinck, Business & Technology Strategist
We are thrilled to announce that ConnectWise was voted the overall winner in the Managed Services category in The Channel Company’s CRN® 2016 Annual Report Card (ARC) awards program for the second year in a row!
Ready for a harsh truth? Your hardware and software alone won’t make clients value you as a long-term technology advisor. After all, clients can get similar technology products and services from most of your competitors.
Since its release in February 2016, ConnectWise® CloudConsole™ has enabled hundreds of technology solution providers (TSPs) to successfully manage, monitor, and bill Microsoft® Office 365™ licenses within one central console.
Patch management plays a critical role in minimizing business risk caused by outdated software in any IT infrastructure. But for many companies it can feel like a never-ending cycle that inspires fear and lack of action.
“A satisfied customer is the best business strategy of all.” – Michael LeBoeuf The US Department of Commerce reports the first quarter of 2016 saw $92.8 billion in e-commerce sales. Impressive, you say, but what does that have to do with the world of technology solution providers? Stay with me here. As consumers, we’re all…
Creating new practice areas at your business? Before you dive into marketing your expanded services, take a step back and analyze your pricing. Are you set up to bill and invoice as efficiently as you can be? Is your pricing accurate, or are you somewhere between undercharging and overcharging?
Being a relatively new movement in the industry, there’s an understandable lack of familiarity surrounding the cloud and why it’s important. It’s a complex concept to grapple with, even for seasoned technology solution providers (TSPs).