Maybe you’ve heard the recent chatter around professional service automation (PSA) and remote monitoring and management (RMM) solutions not being revenue-generating products for technology solution providers (TSPs).
I know I say it all the time, but I mean it just as much every time I say it: I love the ConnectWise family. Our colleagues and partners mean the world to me, and I want everyone to have that kind of experience when it comes to running their business. It can feel lonely…
I lead a worldwide team of 300+ fantastic colleagues that make up a highly integrated team with one very specific goal: to provide super solutions that create a phenomenal experience for our prospects and partners alike. Everything we do starts and finishes with our customers’ success.
Selling cloud services to your clients can be difficult. While the cloud isn’t new to technology solution providers (TSPs), the benefits may still be unclear (or unknown) to your prospects and clients. Cloud services are less tangible than other products, so it’s your job to market and sell your services in a clear way, that…
When you think of business automation, it is easy to think of efficiency and increased productivity. Automation can certainly help companies do more with less by introducing smart workflows and removing redundant tasks. Automation also increases the visibility of what’s happening in the production environment, which frees up even more time to focus on critical…
Most technology solutions providers (TSPs) chose this industry for this reason: to help other businesses and, sometimes, consumers effectively navigate technology. This may translate into large technical projects or ongoing customer support. So where’s the time to dedicate to sales?
Managing, monitoring, and billing Microsoft® Office 365™ licenses shouldn’t cause stress for you or your clients. ConnectWise® CloudConsole™ V2 is here, with new customizable features that make it easier and faster than ever for you to establish yourself as a trusted advisor, and invaluable partner, to your clients’ businesses.
In our mission to power your success, we’ve formulated new time-saving features that give you the ability to act proactively, gain greater control of your operations, and offer a better customer experience your clients won’t soon forget. In the ConnectWise 2016.4 release, you’ll see your input reflected in our enhancements. Here are the top 6:
In order to execute your marketing strategy in the most effective way, you’ll need your business management platform (or CRM) and marketing automation tools to work together seamlessly; using one to generate leads, and the other to maintain them, so you can get a complete picture of your business.
There are a lot of PSA software choices on the market. It can be confusing to know what to look for and which option is best for your company. Here are 10 key considerations when picking out a new PSA platform: