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ConnectWise Blog

Technology solution provider best practices and industry news, all in one place.

Tips to Transition to As-A-Service

As-A-Service: It Could Save Your Business

It’s not hype. If you sell, service or support technology, the future survival of your business may well depend on understanding and implementing an “as-a-service” approach. Simply put, this model—also known as “managed services”—bundles together the hardware, software, services and support you provide and offers them to clients for a monthly fee. Consider these top…

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PSA/RMM Integration: Is the Investment Worth It?

Business Systems and Solutions Investment

Maybe you’ve heard the recent chatter around professional service automation (PSA) and remote monitoring and management (RMM) solutions not being revenue-generating products for technology solution providers (TSPs).

Redefine Success with Solutions that Support Your Growth

RMM and PSA Success

I know I say it all the time, but I mean it just as much every time I say it: I love the ConnectWise family. Our colleagues and partners mean the world to me, and I want everyone to have that kind of experience when it comes to running their business. It can feel lonely…

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Worried About the LOGICnow Buyout? Let Us Help.

RMM Integration

I lead a worldwide team of 300+ fantastic colleagues that make up a highly integrated team with one very specific goal: to provide super solutions that create a phenomenal experience for our prospects and partners alike. Everything we do starts and finishes with our customers’ success.

5 Tips to Make Selling Cloud Services Easier

Make Selling Cloud Services Easy

Selling cloud services to your clients can be difficult. While the cloud isn’t new to technology solution providers (TSPs), the benefits may still be unclear (or unknown) to your prospects and clients. Cloud services are less tangible than other products, so it’s your job to market and sell your services in a clear way, that…

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5 Ways Your Business Benefits from Automation

Benefits of Automating Your Business

When you think of business automation, it is easy to think of efficiency and increased productivity. Automation can certainly help companies do more with less by introducing smart workflows and removing redundant tasks. Automation also increases the visibility of what’s happening in the production environment, which frees up even more time to focus on critical…

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How Quosal and ConnectWise Solve Procurement Challenges

Leading Business Management Tool Integration

Most technology solutions providers (TSPs) chose this industry for this reason: to help other businesses and, sometimes, consumers effectively navigate technology. This may translate into large technical projects or ongoing customer support. So where’s the time to dedicate to sales?

Taking Control of the Cloud Just Got Easier

Manage, Monitor and Bill your Office 365 licenses with CloudConsole

Managing, monitoring, and billing Microsoft® Office 365™ licenses shouldn’t cause stress for you or your clients. ConnectWise® CloudConsole™ V2 is here, with new customizable features that make it easier and faster than ever for you to establish yourself as a trusted advisor, and invaluable partner, to your clients’ businesses.

Take Control of Your Success with ConnectWise 2016.4

ConnectWise 2016.4 Product Release

In our mission to power your success, we’ve formulated new time-saving features that give you the ability to act proactively, gain greater control of your operations, and offer a better customer experience your clients won’t soon forget. In the ConnectWise 2016.4 release, you’ll see your input reflected in our enhancements. Here are the top 6:

Centralizing Marketing Data in Your CRM

Integrating Marketing Data with Your CRM

In order to execute your marketing strategy in the most effective way, you’ll need your business management platform (or CRM) and marketing automation tools to work together seamlessly; using one to generate leads, and the other to maintain them, so you can get a complete picture of your business.

10 Ways to Compare PSA Systems

Choosing a business management platform

There are a lot of PSA software choices on the market. It can be confusing to know what to look for and which option is best for your company. Here are 10 key considerations when picking out a new PSA platform: